Ricardo Terry

Education

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  APMG Internasional and AXELOS

  2016 - 2017

  COBIT Management Information Systems and Services

  This evolutionary version:incorporates the latest thinking in enterprise governance and management techniques, and provides globally accepted principles, practices, analytical tools and models to help increase the trust in, and value from, information systems. COBIT5

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  APMG Internasional and AXELOS

  2016 - 2016

  ITIL Library and Information Science

  ITIL Foundation Certificate in IT Service Management:ITIL is to improve how IT delivers and supports valued business services. ITIL is not just technology management or process management. It also focuses on improving the capabilities of people, processes, and technology. ITIL provides value for an organization, its resources and capabilities, including employees and customers.

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  Eersterust, Secondary School

  1996 - 2000

  Grade 12
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  University of South Africa/Universiteit van Suid-Afrika

  2012 - 2016

  Diploma Information Technology

  National Diploma in Information Technology

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  University of South Africa/Universiteit van Suid-Afrika

  2017 - 2017

  Advance Diploma Information Resources Management NQF7

  Principle Concepts of IT Service ManagementService Management Functions (Service Desk)Service Operation ProcessesIncident and Problem ManagementDatabase Systems IVNetworking IVDevelopment SoftwareProject ManagementResearch MethodologyEthics

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  University of South Africa/Universiteit van Suid-Afrika

  2018 - 2020

  Honours - Bachelor of Science (BSc) Computing Computer Science and Information Systems NQF8

  Research Methods and ProposalSoftware EngineeringInformation SecurityE-Learning: Concepts and PrinciplesEnterprise Architecture