Sara Sherrill

Experience

• 

  Equifax

  Jun 2008 - now

  The Customer Authentication Analyst(CAA) leverages industry, product, application and operational knowledge as an advocate and primary point of contact for Equifax Workforce Solutions (EWS) clients for all issues related to system security and user authentication. Proactively engaged customers with authentication enhancements when the security, fraud and risk landscape changes significantly and secure client and user access to EWS external-facing applications. CAA resources also provide post-production support to customers to address day-to-day questions, issue escalations, resolve problems, and provide general issue management as related to security, fraud and risk during the authentication process. Show less

  • Manager, Customer Authentication and Customer Services Support Teams

    Jan 2023 - now

  • Manager, Customer Authentication and Technical Client Relationship Analysts Teams

    Aug 2021 - Jan 2023

  • Client Authentication Analyst

    Jul 2020 - Aug 2021

  • Cloud Transformation Support

    Nov 2019 - Jul 2020

  • Director Account Management

    Mar 2016 - Nov 2019

  • Client Relationship Manager

    Jun 2008 - Mar 2016