MaryAnn Ofodum, BSc(Ed), MSc, PROSCI, CPTD

Experience

• 

  Wema Bank Plc (National Youth Service Corps)

  Mar 2010 - Apr 2011

  Customer Service Officer

  Marketing of the banks products (account packages) to new and already existing customers.Custodian of customers’ mandate Maintaining and managing filing system.Assist the account officers in KYB/KYC activities.Posting customers’ monthly salary and allowances including funds transfer using GLOBUS software. Compilation of Customer account update information as directed by Central Bank of Nigeria.Responsible for opening accounts.

• 

  AfroBold Enterprise

  Feb 2011 - now

  Founder & Creative Director
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  Energy Process + Systems Integrated Services

  Jul 2011 - Nov 2011

  Human Resource Administrator

  • Custodian of all HR documents including staff file. ( maintaining and developing the filing system of personnel)• Supported the HR/Admin Manager in providing a comprehensive HR service to managers and staff within the organization.• Entered data into the database or HR system for maintaining accurate records.• Ensured that the relevant HR database is up to date, accurate and complies with the company policy• Assisted the Group Head in the efficient management of the administrative services of the company. E.g. mail processing, drafting official letters, operations support and compliance• Worked with the management in preparing and processing of the Nipex JQS Prequalification and follow up on all bids of interest.• Attended to all HR related queries.• Stock control/Record keeping.• Prepared Staff monthly salary schedule. Show less

• 

  Etisalat

  Dec 2011 - Jun 2017

  Training Specialist
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  9mobile

  Jul 2017 - Jun 2019

  Learning & Development Specialist
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  ATB Financial

  Jan 2020 - now

  Customer Experience Expert.Mastercard and Mobile Wallet. Customer Experience Expert

  • Senior Manager, Learning Strategy & Design

    Oct 2024 - now

  • Lead, Learning Strategy & Design

    Mar 2023 - Oct 2024

  • Senior Learning Experience Strategist

    Oct 2022 - Jun 2023

  • Instructional Designer

    Nov 2020 - Oct 2022

  • Banking Specialist II

    Sept 2020 - Oct 2020

  • Client Advice Specialist

    Jan 2020 - Sept 2020