
Atakan Öktem
Retail Sales Manager

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About me
Key Account Manager / Export Manager / Marketing Manager / Leather Expert / Fashion Buyer ( Leather, Bag , Shoes )/ Polyglot
Education

High school diplom
1998 - 2003
Anadolu Üniversitesi
2013 - 2018Internatinal Relationship ( Extramural-Distance Study)
Universidade de Coimbra
2007 - 2008Linguestic
Peoples’ Friendship University of Russia
2008 - 20094 Interpreter(Russian-English-Spiansh)
Experience

Mersa Electronic and Technology Products Trading A.S.
Aug 2004 - Dec 2011Retail Sales ManagerControlling 5 shops though Istanbul -Planning and developing merchandising strategies.-Analyzing sales figures, market trends and customer behavior to determine product needs.-Stocking sales floor shelves and creating attractive product displays.--Determining the need for and implementing product promotions, price changes, mark downs, clear outs, etc.-Ensuring retail staff are well informed on product details and promotions.-Maintaining and tracking inventory.-Liaising between customer and company.-Forecasting sales and profits.-Managing budgets. Show less

UYGUNER LEATHER INDUSTRIES
Sept 2012 - Feb 2016Export Area Manager-Bulding up relation with English and Russian speaking customers.-Processing export documents.-Follow up on orders and shipments.-Leather QC per client specifications.-Visiting international fairs and customers.- New markets and export development.-Analysis yearly and monthly export sales tracking.-Production planning,-Export Sales and customer Managment for Belarussia, Poland and Russia.Trade show attendance;-Poland - Poznan Leather Fair (2 times a year )-İstanbul Leather Fair (Once a year),-Brno Leather Fair,-Riyath Leather Fair,-Erbil Leather Fair-Moscow Leather Fair,(2 times a year)-Kiev Leather Fair (2 times a year) Show less

Guardleather
Aug 2016 - Apr 2017Export Development Manager (Leather Bag and Accessories)- Follow up on export customers orders and payments.- Prepare necessary documents for export,coordination of shipments.- Generate new customers, - QC for clients. - Preparing collection for international fairs- Marketing and development strategies export customers.- Production planning,packaging details per customer orders.- Project Management for seasonal new collections.Attendent Fairs : Mipel ( Milano - Italy ) Mospel ( Moskova - Rusya )

ATA LEATHER 🐂
Oct 2017 - Dec 2023Ceo- Material Sourcing 10+ years , leather , artificial leather and materials for footwear.- Buying experience for footwear materials 5+ years, - QC experience for materials for footwear 5+ years.- Seasonal collection development experience for footwear and leather over 8+years.- Collection presentation experience 10+ years for fast fashion world known brands.- High level of accuracy, organizational skills, and a meticulous attention to detail.- Entrepreneur mindset with multi-task organization skills in Export , logistic , sourcing , selling and trend forecasting.- Team Leading skills 5+.- 10+ years of Merchandising in Footwear and apparel related items. - Ability to develop actionable plans for short and long term growth. - Strong financial acumen to extract analytical insights and make data-driven decisions.- Excellent written/verbal communication and presentation skills to gain support both internally and externally with plans and concepts-Strong problem solving, interpersonal and organizational skills-Flexible and able to perform well in a fast-paced, rapidly changing environment- Easy to adapt to multicultural environments and able to speak in English, Spanish, Turkish, Russian and Portuguese languages. Show less

Teleperformance
Jan 2024 - Jan 2025Meta Ads Client SupportAnalize clients needs give solution with tech team.Analize client ads and problems , give support help them in ad creation and guide them according to Meta Ads policy. Provide support to small and medium-sized businesses (SMBs) across multiple channels-chat ( live channel ),email and phone in Turkish and English.- Outbound phone calls make sure that customer transmit right information and understand to use productsand platform also give quick troubleshooting.- Provide pre- and post sales support for all self service products- Provide product and tool support to improve clients experience dentify trends and solve problems facingmutiple SMB clients. Show less Meta Ads Client SupportProvide support to small and medium-sized businesses (SMBs) across multiple channels-chat ( live channel ),email and phone in Turkish and English.- Outbound phone calls make sure that customer transmit right information and understand to use productsand platform also give quick troubleshooting.- Provide pre- and post sales support for all self service products- Provide product and tool support to improve clients experience dentify trends and solve problems facingmutiple SMB clients. Show less
OPERATIONS CUSTOMER EXPERT META ADS
Dec 2024 - Jan 2025Meta Ads Client Support
Jan 2024 - Jan 2025
Licenses & Certifications

Spainsh Language Course
Cervantes Institute
ISO 42001/ICE 42001:2023 IT - ARTIFICIAL INTELLIGENCE- Management System Foundations Trainning
CS Visor CybersecurityOct 2025
Google Analytic
Google analyticsJan 2023- View certificate

From business goals to ad objectives
MetaDec 2024 
IELTS
IDP Education LtdDec 2013
Languages
- tuTurkish
- enEnglish
- ruRussian
- spSpanish
- poPortuguese
- geGermanische sprachen
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