Ben Ratajesak

Experience

• 

  AJL Litigation Media

  Mar 2008 - Sept 2011

  IT Specialist

  Worked as an IT Specialist and helped prepare documentation in the Litigation Department with the following responsibilities:Created and maintained the company's website.Provided technical support in District and Superior Court.Created demonstrative graphics, both static and interactive, to be used in court room presentation using Powerpoint, Adobe Photoshop, and Flash.Edited videos for use in settlements and demonstrative purposes using Adobe Premier and After Effects.Managed document databases through Excel.Converted document databases to Trial Director database.Worked with a document bureau to facilitate the processing of documents in trial. Show less

• 

  Independent Software Developer

  Sept 2010 - Oct 2011

  Independent Contractor

  As an independent software developer I worked with clients to help develop websites, iPhone applications, and enterprise Java applications. Developed new iPhone applications in Xcode and Objective-C Created and setup new Word Press sites

• 

  Arrowhead General Insurance Agency

  Oct 2011 - Jun 2014

  Web Developer

  As lead web developer, I was responsible for developing and maintaining all internal and external company websites. Also directing the Junior Web Developer in projects and helping him advance his skills in new web development technologies.Developed all new corporate websites using HTML5/CSS3/JavascriptDeveloped jQuery pluginsDeveloped Javascript plugins for corporate POS using knockout.jsDeveloped new Word Press themesMaintained all existing corporate websitesMaintained and enhanced corporate CMS with PHPIntegrated new web-based solutions including: Word Press and Filemaker Pro Show less

• 

  MindTouch

  Aug 2014 - Feb 2020

  My responsibilities include: architect, create project plans and manage development of custom solutions, prototypes and mvps for MindTouch and MindTouch customers. Often times these projects require resources from throughout MindTouch including marketing, engineering, sales, and support.Projects developed include: - Navigational interface for content reorganization with RESTful API server backend (Angular, Javascript, Node). Where our customers are able to visualize their content structure and to quickly reclassify and move their content to be able to upgrade to current version of MindTouch.- Integration of MindTouch to recast.ai (chatbot) with a RESTful API (Javascript, Node) to allow SAP to serve MindTouch content into their CRM for customers like Land Rover Jaguar and Electrolux.- A chatbot for MindTouch with RESTful API (Python, TensorFlow, Angular, Javascript).- A content management solution and RESTful API server backend (Javascript, Node, HTML, CSS) for our large corporate customers that allowed them to have a single content source and deploy to multiple uniquely branded MindTouch sites.- Custom analytic capture system (Javascript, Node, MySql, Redshift, Athena, AWS) for call to action measurements that could not be captured by Google Analytics. Show less - Supporting Sales, Customer Success, Marketing, Accounting and Engineering by providing insights on current and expected customer usage growth.- Merging customer data from APIs, Redshift, Google Analytics, MySQL and Additional data sources to provide a holistic view of customers.- Running data analysis on customer data to provide Customer Success with best practices and to provide sales with a more accurate target for Sales and lead sourcing.- Developed dashboards to have an up-to-date picture of usage across all customers for all department.- Developed dashboards to provide insights on MRR and ARR for accounting.- Developed dashboards to alert Customer Success of accounts that are in danger of canceling.- Created automated email system to deliver value driven email based on product usage from multiple data sources.- Created custom javascript to surface internal usage stats for custom reporting inside of Google Analytics Show less

  • Solutions Engineer

    Apr 2017 - Feb 2020

  • Data Analyst

    Aug 2014 - Apr 2017
• 

  Seismic

  Feb 2020 - now

  Senior Software Engineer I