Bruno H. Calixto

Experience

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  Ômega Informática

  Mar 2013 - May 2014

  Assistente Técnico em Informática

  - Suporte em Windows, Infraestrutura, Software, Hardware em campo e laboratório.- Suporte técnico in loco ou remoto- Auxílio e consultoria em compras de equipamentos de Informática.- Vendas de equipamentos e periféricos de Informática

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  Braswell Papel e Celulose Ltda

  Jun 2014 - Nov 2022

  Infrastructure Analyst - Responsible for the company's infrastructure including workstations, printing, pbx and networking. Providing tools based on remote control of computers to ensure minimal down time and greatest productivity.- Contract and service management- Tier 2 Support - Microsoft Windows- Planning, Installation and Administration of Terminal Service servers.- Infrastructure soluction architecture.- Planning of Microsoft Licensing- Implementation of SLA and Automated servicedesk systems based on G.U.T.- Implementation of Avaya IPO500 including policies of calls and service groups. VRU phone configuration.- Implementation of Web based monitoring applications - Spiceworks (Inventory and Network), Papercut (Print quota and Monitoring).- Elaboration of security policies for enterprises based on BYOD.- Treatment of services, analysis of operating costs, assesment and Enterprise Telephony Management (PBX and Mobile).- Technical analysis of equipment and computer peripherals for purchasing processes. Show less - Infrastructure Analyst - Responsible for the company's infrastructure including workstations, printing, pbx and networking. Providing tools based on remote control of computers to ensure minimal down time and greatest productivity.- Contract and service management- Tier 2 Support - Microsoft Windows- Planning, Installation and Administration of Terminal Service servers.- Infrastructure soluction architecture.- Planning of Microsoft Licensing- Implementation of Avaya IPO500 including policies of calls and service groups. VRU phone configuration.- Implementation of Web based monitoring applications - Spiceworks (Inventory and Network), Papercut (Print quota and Monitoring).- Elaboration of security policies for enterprises based on BYOD.- Treatment of services, analysis of operating costs, assesment and Enterprise Telephony Management (PBX and Mobile).- Technical analysis of equipment and computer peripherals for purchasing processes. Show less

  • IT Infrastructure Analyst

    Apr 2017 - Nov 2022

  • IT Infrastructure Technician

    Jun 2014 - Mar 2019
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  Calixto Burger

  Jun 2019 - now

  Proprietário