Kayla Harris

Experience

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  Six Flags Over Georgia

  Aug 2012 - Mar 2017

  Corporate Alliances Ambassador

  Act as a knowledgeable product specialist, verbally and non-verbally encouraging guests to interact with various products throughout the season. Engage guests with a positive and welcoming attitude; needs to be outgoing and eager to talk about various partner products. Provide guest with information on assigned products and encourage product engagement. Set up/breakdown of site footprint and display; this will include stocking products and cleaning the site. Responsible for securing the display area before park close; this will include securing all products and taking any additional security measures as directed by Corporate Alliances Management. Responsible for reporting end of shift synopsis as directed by Corporate Alliances Management Show less

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  Justice

  May 2014 - Apr 2016

  Brand Representative

  Supports the Store Sales Leader in floor supervision and leading task-related processes in the store. Happily engages both mom and girl to create a positive customer experience. Demonstrates company values by working cooperatively with others. Approaches work with positive intent and has the ability to manage proper communication and interaction with associates and customers. Supports SSL/ASL in performing store opening & closing routines. Monitors sales floor to ensure excellent customer experience. Show less

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  AMC Theatres

  Mar 2017 - Sept 2019

  Manager

  Providing service that is friendly, helpful and fastMaintaining facilities that are clean, safe and in good repairGuaranteeing associates meet and exceed guest-service standardsEnsuring proper staffing in each area of the theatrePerforming daily opening and closing operational dutiesReviewing financial numbers on a regular basis and make operations adjustments, as necessaryOverseeing an individual theatre department, as assigned by theatre General Manager

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  Savannah State University

  Aug 2019 - Mar 2025

  Builds season events in the ticketing system for designated sports. Renew events from one season to another and track changes from year to year. Must maintain a thorough knowledge of all policies, NCAA rules, membership level, schedules, ticket packages and pricing.Utilizes database software to store, retrieve, compile and analyze data regarding season ticket holders. Summarizes event audits and payment journals in report format to respond to supervisory needs.Organizes all away and post season ticket sales, communication and mailings.Resolves customer complaints and problems regarding tickets sales and seating.Coordinates with all coaches the procedures and follows through on the recruit ticketing and high school coaches for all events in accordance with NCAA regulations. This involves collecting the data, making the list and informing the coaches regarding policy and procedure. Filing and maintaining up to date records. Show less Develop and manage parking policies and procedures.Oversee the issuance of parking permits and enforcement of parking regulations.Monitor and maintain parking facilities to ensure cleanliness, safety, and accessibility.Coordinate with vendors and contractors for the maintenance and repair of parking structures and lots.Develop and implement transportation demand management strategies.Coordinate special event transportation planning and execution.Monitor revenue and expenses, ensuring fiscal responsibility and efficiency.Analyze financial reports to make informed decisions and recommendations. Show less Develops and implements programs and services designed to meet the needs of academically at-risk student-athletes.Develops and implements academic support plans for under-prepared and learning challenged student-athletes as well as developing and implementing programmatic and training initiatives for the tutorial program.Serves as liaison between the academic coaches, academic support staff, and administrators to enhance the academic success of student-athletes.Identifies learning needs of students-athletes and develops individualized support programs and services.Develops and provides a variety of teaching activities, including diagnostic needs assessments, skills development, decision making, time management, etc.Coordinates mentoring programs and tutoring sessions for student athletes and assists in monitoring supervised study table programs designed to develop beneficial study skills.Instructs learning disabled student-athletes on the use of a variety of assistive technology.Supervises and provides training to tutors and mentors.Maintains confidential records and other documentation. Show less Monitors issuance of uniforms to team, coaches, or individual athletes; maintainsaccurate records and files regarding equipment check out.• Monitors daily maintenance of equipment, which includes laundering, repair,and general upkeep of equipment.• Coordinates student workers in performance of athletic equipment maintenance duties.• Purchases athletic equipment; orders equipment according to department procedures; checks in equipment upon delivery to verify receipt. • Performs minor repairs and preventative maintenance and/or arranges for repairs of equipment maintenance machines.• Travels to athletic games as assigned to perform equipment maintenance responsibilities.• Prepares equipment for distribution by stamping names or numbers on equipment in order to track it.• Assists with fitting athletic equipment to individualathletes.• Coordinates the preparation of facilities for inter-collegiate athletic team practicesand contests.• Stores and packs sporting equipment appropriately when not in use. Show less

  • Ticket Operations Manager

    Jul 2023 - Mar 2025

  • Interim Parking & Transportation Manager

    Jun 2024 - Jul 2024

  • Academic Specialist

    Jan 2023 - Nov 2023

  • Student Equipment Manager

    Aug 2019 - Feb 2023
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  Club Savannah Volleyball

  Oct 2020 - May 2021

  Coach
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  Amazon

  Mar 2025 - now

  Area Manager

  Lead and develop a team of Amazon associates to achieve operational goals.Drive safety, quality, and productivity within assigned departments.Monitor key performance metrics and implement process improvements.Collaborate with cross-functional teams to optimize workflows and efficiency.Ensure compliance with company policies and safety regulations.Identify and resolve operational challenges in real time.Foster a positive, inclusive, and high-performance team culture. Show less