Michael Sheikh, CAPM, PMP®

Experience

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  Team Nitrox Racing

  Jan 2014 - Feb 2016

  Graphic Designer

  Served as the Roll Cage Designer and Graphics Team Lead for Team Nitrox Racing.The Designed and Fabricated Vehicle bagged many awards such as "Most Popular Car Award" in Baja Student India 2016. The vehicle also stood 10th overall Ranking in India. The team had qualified 14th out of 119 teams which appeared for Baja Student India 2016 (Online test) and also qualified 88th out of the 395 teams that appeared for the SAE Baja 2016 (Virtuals).

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  Vodafone Global Enterprise

  Mar 2016 - Nov 2017

  Customer Success Manager/Account Manager
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  IMSTA (International Music Software Trade Association)

  Jan 2018 - Oct 2018

  Project Manager

  • IMSTA hosts IMSTA FESTA throughout the world, a one-day celebration of music technology. The goal is to encourage the legal use of software and to educate the end-users on the adverse effects of software piracy. • Partner with a school to host IMSTA FESTA in multiple locations throughout North America annually. Inviting and involving the surrounding music community at each site.• Organize contests to promote the legal use of the software.• IMSTA FESTA Miami, Toronto, New York, Chicago, Berlin, Tokyo, and Los Angeles Shows. Show less

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  STAPLES Canada

  Jan 2018 - Nov 2019

  Key Account Manager/Sales

  ● Maximizing sales opportunities with every customer by using current selling techniques and company programs.● Accountable for understanding the customer needs and finding the right solution for them through all possible channels of technology sales.● Built strong relationships with Small to medium-sized businesses, acting as their primary point ofcontact and delivering exceptional customer service, and providing them with retail, office supplies,and print solutions.● Led negotiations for contract renewals, reviewing RFPs, upsells, and pricing agreements, resulting in a95% renewal rate and a 10% increase in average deal size Show less

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  Centennial College

  May 2018 - Apr 2019

  Tutor

  •Gaining valuable work experience on-campus.•Helping Project Management students in enhancing their knowledge by engaging in discussions, tutoring sessions.•Providing academic assistance by personalizing instruction and assist in developing effective learning strategies.

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  Custodia

  May 2019 - Nov 2022

  General Manager

  ● Custodia provides a range of essential services, from lawn care and handyman tasks to errands and odd jobs, tailored to seniors and their families. Our dedicated Helpers ensure that your home stays in top condition while offering the personal assistance you need for a worry-free lifestyle.● Our mission is to help millions and millions of seniors reduce stress and conserve energy so they can live longer and safer lives at home.

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  I3 International

  Nov 2022 - Jul 2023

  National Account Manager
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  DSV - Global Transport and Logistics

  Nov 2023 - Feb 2024

  Client Account Manager

  Client- Sephora

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  Custodia

  Feb 2024 - now

  ● Operational Oversight: Manage and optimize daily operations to ensure efficiency and effectiveness across all teams and departments.● Team Leadership: Provide leadership and direction to City Managers, empowering them to meet and exceed their objectives in sales, customer service, and operational excellence.● Revenue Management: Drive the achievement of revenue targets by collaborating with your team to identify growth opportunities and implement strategic initiatives.● Customer Experience: Foster a culture of outstanding customer service, ensuring that every interaction with our clients enhances their experience and satisfaction.● Sales Strategy: Oversee sales processes and strategies, working closely with the sales team to meet or surpass sales goals.● Performance Monitoring: Continuously assess and improve operational performance, making data-driven decisions to enhance productivity and profitability. Show less

  • Director of Operations

    Jun 2024 - now

  • Senior Sales Manager

    Feb 2024 - Jun 2024