Todd Lucas, M.S., PMP

Experience

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  CSC

  Feb 1985 - Feb 2013

  Established CSC Huntsville Innovation and Solutions Center, coordinating with stakeholders, corporate support organizations, architect, builder, IT/audio-visual vendors/partners to design and implement $760K facility modification, including data center.• Negotiated $5M+ vendor partner HW/SW support/participation at no cost.• Collaborated with corporate organizations that develop and market solutions to identify/implement solutions in HISC including Cloud Computing and Virtualization, Cyber Security, Big Data and Analytics, Collaboration, Mobility, and Emerging Technology Show less Launched Pasadena Innovation Center, negotiating $250K+ vendor partner hardware/software contributions at no cost. Coordinated reach back/collaboration with subject matter experts. • Led Cloud Computing evaluation project with the Jet Propulsion Laboratory (JPL). Received CSC Chairman’s Award for this project.• Initiated/led high-definition video conferencing (HDVC) project resulting in JPL purchase of 40+ systems (100+ across NASA) and a program revenue increase of $530K+ over two years. Led to corporate HDVC project with anticipated savings of $100+ million in travel costs over five years. Show less Managed team of 50 engineers and system administrators providing operations and maintenance of JPL Information Technology (IT) infrastructure services, including email, calendar, directory and authentication, file storage, backup and recovery, system monitoring and notification, Remedy, and application/web hosting on various platforms.• Improved hardware/software platform homogeneity and increased server to system administrator ratio by migrating existing applications to newer platforms and implementing virtualization for new and migrated applications.• Transformed system administration culture from “firefighting” to preventative maintenance, enhancing service responsiveness and cooperation with engineers/developers. • Established system administration FAQ/knowledge base. Show less Provided program leadership for more than 150 software engineers developing terminal control software to upgrade the US air traffic control system. Led 40+ software engineers developing airspace data management, data reduction/analysis, and simulation software.• Coordinated technical and cost evaluation of changes to the requirements baseline and development of change order proposals.• Analyzed cost/schedule performance data to determine project problem areas and coordinated resolutions to identified problems. Show less

  • Director, Huntsville Innovation and Solutions Center

    Sept 2010 - Feb 2013

  • Director, Pasadena Innovation Center

    Apr 2007 - Aug 2010

  • Senior Program Staff / New Business Development

    Oct 2006 - Apr 2008

  • Manager, Information Services Engineering and System Administration

    Apr 2004 - Sept 2006

  • Customer Account Manager

    Aug 1994 - Mar 2004

  • Deputy Program Manager / Department Manager

    Feb 1985 - Aug 1994
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  TEKsystems Global Services

  Apr 2013 - Apr 2015

  Delivery Manager

  Provided project management leadership and customer relationship management for large IT infrastructure projects.• XP to Win 7 Upgrade Project (August 2014 – May 2015). Upgrade 7500 PCs from Windows XP to Windows 7 for RockTenn client at 250+ sites.• Active Directory Migration Project (April 2013 – September 2014). Active Directory migration project for RockTenn client, merging domain of acquired company comprising over 130 sites and 9,000 accounts into corporate domain.

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  Thyssenkrupp

  May 2015 - Dec 2017

  Customer Manager - IT Services

  Responsible for customer relationship between TKNA Global Shared Services for IT (GSS IT) and Elevator Technology business area (3,000 users across 160 US sites). • Accountable for delivery of all IT shared services including service desk, end user devices, local area networks, and global network, in an ITIL Service Management environment. • Coordinated development and delivery of customer IT demands, escalating service delivery issues and driving to resolution.• Responsible for billing management of IT shared services consumed by business area.• Collaborated with Service Management team to manage IT service providers.• Develop, implement, and improve Service Management processes in support of global corporate initiative to outsource IT. Show less

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  TK Elevator

  Dec 2017 - Apr 2022

  Senior IT Project Manager

  Managed IT infrastructure projects for the North America (NA) business unit of TK Elevator (TKE). Mentored and assisted other IT infrastructure project managers.• Coordinated effort to migrate on-premise data center to Azure, and outsource data center support, service desk, and LAN monitoring/operations.• Led Printer Replacement project to replace 280 Canon devices with Lexmark devices, and implement Cloud Print. • Coordinated IT support for the Align program to centralize TK Elevator corporate functions in the Atlanta area, including construction / build out of the new NA Corporate Headquarters, Business Headquarters, and Innovation and Qualification Center / Test Tower. • Led Microsoft Azure Tenant Migration project for NA, migrating nearly 9,000 mailboxes, over 2,000 shared mailboxes, and over 1,100 groups on schedule and under budget as part of establishing TK Elevator as a company separate from ThyssenKrupp. • Directed LAN HW Refresh project to replace 400+ network switches at 154 US locations. Show less

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  Leidos

  Jun 2022 - Oct 2023

  Senior IT Project Manager

  Managed IT infrastructure and end-user support projects on the NASA End-user Services &Technologies (NEST) contract. Led Infrastructure Refresh initiative to migrate/consolidate NEST support services from 123 end-of-life servers/storage devices across 12 NASA locations to 26 new hardware devices.