
Manish Kumar
Software Engineer

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About me
SAFe Agilist®, Product Owner/Product Manager®, PMP®, PAHM® | llM-Mumbai | HealthTech | Fintech | Program Management
Education

Institute of Product Leadership
-Advanced Product Management
Visvesvaraya Technological University
2003 - 2007Bachelor of Engineering - BE Information Science First Class
Indian Institute of Management Mumbai
2011 - 2013MBA PGDIM First ClassActivities and Societies: Maha-mandi

R. V. College of Engineering, Bangalore
2003 - 2007B.E. Information Science & Engineering First ClassActivities and Societies: Rotaract Club All India Rank - 338 @CET-Karnataka 2003
Experience

MindTree Consulting
Jul 2007 - Jun 2011Software EngineerDomain/Practice: Banking & Financial ServicesClient: Citibank (Citigroup)Domain/Practice: HealthcareClient: Optum (UnitedHealth Group)

DHL Logistics
Apr 2012 - Jun 2012Management Intern (Summers)Industry: Transportation & Logistics

RCI Logistics Private Limited
Jun 2013 - Jan 2014Business Development Operations Manager(formerly, Road Carrier of India Pvt. Ltd.)Industry: Transportation & LogisticsKey Result Areas: Managing Distribution, Transportation & end-to-end Logistics Operations Business Development, Client Interaction & Relationship Management ERP, Credit Control, Restructuring of Operational Processes & enforcing SOPs (Standard Operating Procedures)

Ikontel Solutions Pvt.Ltd
Feb 2014 - Nov 2014Senior Manager Marketing OperationsProject: iQH MedicareTools Used: Atlassian tools such as JIRA Agile, Confluence, Salesforce for CRMIndustry/Sector: IT Telecom & Healthcare ServicesCustomer Segment: Healthcare Providers, Doctors, Clinics, Hospitals, Pharmacy, OPD/EMRURL: www.ikontel.com / www.quickhealth.in / www.iqhcare.inKey Result Areas: Managed Operations, Business Development, Customer Retention, and Training & Development Sales/Operational Effectiveness, Process Optimisation, Cost Reduction, Business Innovation Product Management, Marketing Strategy, Customer Acquisition & Engagement, Vendor Management Show less

Cognizant Business Consulting
Dec 2014 - nowProduct Owner / Product ManagerClients : TriZetto Healthcare | Elevance Health (Anthem Inc.) | Honeywell | ServiceNowCBC Practice: US Healthcare | Payers | Providers | HealthTech | FinTech | PaymentsCBC LOB: (GRC - Governance, Risk & Compliance) | Consumerism | Business TransformationPayment Modernization: Payment Services | Payment Gateways | Payment Processing- E2E Product Management of IT Product Suites- Follow SAFe Agile & Scrum methodologies for Product Development- Major Projects worked in the area of Payment Solutions & Modernization, Re-imagined Portals, Re-designed UIs (for Anthem Inc.), Product Enhancement, New Product Development, Digitalization, Improving Shoppers Experience, etc.- Experienced in driving, supporting and governing a major transformation- Responsible point person for all product-specific queries validates requirements- Responsible for the technical product delivery and rollout supported by the Project Manager and underpinned by the Product Manager- Documents Releases and Technical Stories within the governance toolset- Worked with Product Engineering to Write Acceptance Criteria and test (SIT/UAT & Pre-Prod)- Vendor engagement (technical) supporting integration, deployment, or troubleshooting- Create and maintain strong relationships with your stakeholder network, ensuring your products are relevant and meet the required outcomes- Demonstrates clear alignment of the end state solutions to defined outcomes and a clear transition approach, laying out the steps to achieving the end state- Define and own the integrated design to bring new products to production understanding the user experience, technology, operational and commercial benefits, and impact.- Supports the Product Engineering team to ensure the delivered solution meets the defined outcomes- Ensure products are released within governance, on time and to quality- Ensure that there is a clear plan for decommissioning of any legacy products being replaced in accordance with the Program’s roadmap. Show less
Licenses & Certifications

Certified Business Analysis Professional (CBAP)
IIBA
Certified in Digital Marketing 101 & Client Interfacing Skills
Cognizant
Certified Scrum Product Owner (CSPO)
Scrum Alliance
Certified SAFe 3.0 Product Manager/Product Owner (SPMPO)
Scaled Agile, Inc.
Certified SAFe 4.0 Agilist
Scaled Agile, Inc.
Certified SAFe 4.5 Practitioner
Scaled Agile, Inc.
Product Management Certification
Institute of Product Leadership
Certified Supply Chain Professional (CSCP)
APICS
Project Management Professional (PMP)
Project Management Institute
Six Sigma Green Belt
ASQ
ZENeSYS Consulting Competency Certification (ZC3)
ZENeSYS Consulting
Honors & Awards
- Awarded to Manish KumarSpotlight Award Cognizant Jun 2015 Spot Award - In recognition of remarkable contribution towards Project work.
- Awarded to Manish KumarHalon - IT Consulting Case Study Competition Infosys Ltd. Winner, Halon - IT Consulting Case Study Competition held by Infosys Ltd.
- Awarded to Manish KumarInterroquiz Season-2 Challenge ITC Ltd Winner, National level Interroquiz Season-2 Challenge held by ITC Ltd.
Languages
- enEnglish
- hiHindi
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