
Swati Goel
Project Assistant

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About me
Transforming Challenges into Opportunities | Operations, Sales Leader | Automation Advocate | Driving Growth through Data, Innovation & Team Empowerment
Education

Apeejay School of Mass Communication
2007 - 2008Master's degree Journalism
Delhi University
2003 - 2006B.A
Apeejay School
2006 - 2007Post Graduation Broadcast Journalism
Experience

Commonwealth Educational Media Centre for Asia
Sept 2007 - Aug 2009Project Assistant.webp)
Jagan Institute of Management Studies(JIMS)
Aug 2009 - Dec 2013Placement and Admission Coordinator
Sri Aurobindo Society Rupantar
Jan 2018 - Feb 2019Assistant Manager- Idea Review and PublishingI have been privileged to lead initiatives that reimagine learning and foster innovative teaching practices across India’s education landscape. My journey began with scaling pilot innovations aimed at improving student engagement and learning outcomes in government schools across diverse regions. With a deep focus on alignment with national education goals, I spearheaded a nationwide initiative to identify, review, and amplify ground-breaking teaching methods pioneered by educators. This initiative not only unearthed exceptional ideas but also built bridges between grassroots innovation and national education policies. Show less
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Jagan Institute of Management Studies (JIMS, Rohini Sector-5)
Jan 2019 - Apr 2022Outreach & Admission ManagerI am passionate about building seamless student journeys—from inquiry to enrolment—by strategically leading cross- functional teams and optimizing processes. I’ve had the privilege of leading a team of counselors, operations executives, and content writers to not only meet but exceed admission targets. Through targeted engagement strategies and partnerships, I ensured that each student experience was personalized, purposeful, and aligned with institutional goals. From setting KPIs to managing compliance with UGC, AICTE, and TEQSA frameworks, I continuously aligned university expectations with operational excellence. Show less

Shiksha.com
May 2022 - nowDriving business transformation through automation, team mentorship, and cross-functional collaboration, I led initiatives that enhanced operational efficiency and strengthened service delivery across multiple functions. My focus on innovation, strategic coaching, and data-driven decision-making has consistently yielded measurable results and elevated both individual and team performance.
Manager
May 2023 - nowDeputy Manager
May 2022 - May 2023
Licenses & Certifications

Business Intelligence Using Power BI
Skill NationJun 2024
Certified Lean Six Sigma AI Yellow Belt
CSCCSept 2024
Chat GPT & AI Hacks with MS Office
Skill NationApr 2024
Whatsapp Marketing & Automation
Skill NationOct 2024
Honors & Awards
- Awarded to Swati GoelTopper's Award Shiksha Jul 2023 Awarded "Top Performer of the Quarter" twice for consistently surpassing performance goals.
- Awarded to Swati GoelBest Operations Manager - Led the pilot of a groundbreaking counseling automation process, significantly streamlining operational efficiency.
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