Yu Chiew

Experience

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  Uber

  Feb 2017 - Jun 2018

  Operation Strategy Analyst

  - Pilot team for UberEats in Singapore - Developed and executed strategies for operation, to expand service to nationwide coverage.- Tailored operations to maximise Order Volume with analysis of large data from in-house tools (dashboards, order heatmap)- Led off-shore customer excellence team (JIRA, case escalations) to deliver positive experience to stakeholders (customers, delivery & restaurant partners)

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  AMD

  Jan 2020 - Jun 2020

  Co-Op Engineer

  - Oversee HTOL testing for new product on NPI team- Key liaison between global product lead in Austin and client, in bi-weekly meetings- Planned and executed test schedule and revisions among individual IP owners, reliability engineers and ATE operators

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  AMD

  Jul 2021 - Aug 2022

  Fault Analysis Engineer

  - Technique Development (Advanced non-destructive failure analysis tools including: microscopy; nanoprobing; laser, emission and thermal-based scans)- Customized ATE (RMA/OSV) test programs- Tailored test coverage and synergy with analysis tool - Oversee lab supplies inventory & procurement- Oversee readiness for new products on tools and software (NPI)

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  Teradyne

  Aug 2022 - now

  Application Engineer

  - VBA, C#, DevOps- Business and technical partner to clients, providing instrument and software solutions for testing of cutting-edge ICs (AI, servers, processors, power management)- Develops, implements and debugs solutions focusing on technical and business demands (time to market, volume)- Drives development and implementation of pre-sales and aftersales strategies (proof of concept; operation support, volume expansions)- Global key stakeholders from US, China, Taiwan, India (clients & partners) Show less