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Francis Anthony Sisista

Customer Service Associate

480 followers

Calgary, Alberta, Canada

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Connect with Francis Anthony Sisista to Send Message

Timeline
About me
Never. Stop. Learning.
Education
- University of Calgary
  -
  Adult Learning
  Adult Learning specializing in Workplace Learning
- University of the East
  -
  Bachelor of Science (B.S.) in Physical Therapy Physical Therapy
Experience
- Hinduja Global Solutions
  Oct 2008 - Dec 2009
  Customer Service Associate
- Startek International
  Feb 2011 - Nov 2011
  Customer Service Representative
- UnitedHealth Group
  Jan 2012 - Mar 2017
  A part of the Training Team, conducts classes for the following:- Health Care Orientation- Microsoft Excel- Process training for a specific line of business
  - Training Supervisor
    Jul 2015 - Mar 2017
  - Operational Trainer
    Oct 2014 - Jun 2015
  - Subject Matter Expert / Training Intern
    Dec 2012 - Oct 2014
  - Clinical Coordinator
    Jan 2012 - Dec 2012
- GardaWorld International Protective Services
  Jan 2018 - Sept 2018
  Pre-Board Screening Officer
- Amazon
  Sept 2018 - Apr 2021
  - Area Manager
    May 2020 - Apr 2021
  - Learning Coordinator
    Oct 2019 - May 2020
  - Learning and Development Trainer
    Sept 2018 - Oct 2019
- Amazon Logistics
  Apr 2021 - Nov 2021
  Learning Area Manager
- Canam
  Feb 2022 - now
  Training Advisor
Licenses & Certifications
- Process Training, Communications Training
  Capability Development
- Adult Learning
  University of Calgary

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