Daniel Gutt

Experience

• 

  Vodafone Group Services

  Jan 2008 - now

  my role is to ensure a high quality and stable operations within the EVO SAP environment which is one of the largest SAP implementations across the world covering HR, FI and SCM processes for 25 international local markets with over 100 000 customers by working closely together with an internal supplier in India (Vodafone Shared Services India – VSSI). Besides ensuring stable BAU operations, I support the achievement of the overall company goals and KPIs/SLAs and provide a single point of contact between the Managed Services Department in Germany and VSSI to manage operational escalations and safeguard critical operational activities and periods. I am also ensuring that EVO operations is at the forefront of innovation by integrating new technology such as Sybase Unwired Platform Mobile SAP applications and HANA in-memory database technology. I also gained experience on transitioning OnPrem SAP environments to Cloud solutions like GCP and nowadays towards SAP RISE to make sure our environments are operationally ready from operations processes and integration. Besides required BAU Governance to achieve Operational Silence, I am running successful initiatives on technical Housekeeping/Archiving, control of EWA Reporting and maintaining successful relations with our third party company partners. Show less

  • VSSI Operations Manager

    Dec 2014 - now

  • Innovation Integration Manager

    Nov 2011 - Nov 2014

  • Problem Management Process Manager

    Aug 2010 - Nov 2014

  • ERP Technology Engineer (SAP Basis Expert)

    Jan 2008 - Jul 2010