Miguel Cipriano

Experience

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  Industrias Faaca

  Feb 1996 - Aug 1996

  QC Supervisor

  Developing procedures for reviewing productsMonitoring compliance of ISO9000 standardsMonitoring compliance of quality standards in production lines.Operation of specialized machinery for checking production failures.Checking compliance for shipping.

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  SitioUno

  Mar 2003 - Dec 2007

  Subaltern departments supervision : Human Resources, Administration and Technical SupportPlanning, coordination and implementation of Training CoursesRepresentation of the company before public and private entitiesRequirements management and relationships to Public, Private and banking entitiesVIP Customer CarePromotion activities speakerAnalysis of new business marketsScreening of potential partners Monitoring technical support departmentPlanning Rotating schedules ServiceStaff Assessment for the Technical Support DepartmentStaff trainingTracking service requirements Technical support of computer equipmentAssembly, repair and maintenance of PCnative support for enterprise softwareRemote SupportInstallation of networks

  • General Operations Manager

    May 2004 - Dec 2007

  • Coordinator of technical support department

    Aug 2003 - May 2004

  • Computer and software support

    Mar 2003 - Aug 2003
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  Rest. Los Ciprianos

  May 2007 - Dec 2013

  General administrator

  Representation of the company before public and private entitiesLegal Document ManagementPayroll ManagementRecruitmentMonitoring Options acquisition of inputsCosting and retail pricesDevelopment of promotion and marketing plans

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  Proyectos Mach 21

  Jan 2014 - now

  CEO/ Founder

  Representation of the company before public and private entities.Monitoring of recruitment processes.Planning, coordination and implementation of Training CoursesImplementation of policies to attract the customer.Boosting business associations.Analysis of new business markets.Quote elaboration.Negotiation of service contracts.Management and control of accounts receivable.Development of standards and procedures for administrative staff and production personnel.Analysis, Contact and follow up with suppliers. Show less

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  ERGH Soluciones Inteligentes, C. A. (G*Grass Venezuela)

  Sept 2016 - Oct 2024

  Training and Technical Department Coordinator

  Analysis to select appropriate products to the Venezuelan marketDevelopment of technical courses for distributors and manufacturersImparting technical training to distributors and manufacturersCoordination in the development of audio visual material for promotionCoordination in the development of technical audiovisual materialCoordination of activities for brand promotionCoordination of activities to promote specific products2.0 Campaign accessory

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  DB GROUP S.L Venezuela

  Mar 2017 - now

  Análisis de productos para seleccionar los adecuados al mercado Venezolano y latioamericanoDesarrollo de cursos técnicos para distribuidores y fabricantesImpartición de cursos técnicos a distribuidores y fabricantesCoordinación de material Audio visual promocional e instruccionalCoordinación de actividades de promoción de marcaCoordinación de actividades de promoción de productos específicos

  • Gerente del departamento técnico y de capacitación

    Jun 2017 - now

  • Coordinador de departamento técnico y capacitación

    Mar 2017 - Jun 2017
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  DB GROUP S.L

  Jun 2017 - now

  Gerente Técnico y de capacitación
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  RG Trading Company

  Jun 2023 - now

  Especialista técnico

  Instalación, mantenimiento y reparación de maquinaria especializada para gabineteria de la marca SCM