Carrie Galvin

Experience

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  Liberty Hotels & Resorts

  Mar 2006 - Oct 2012

  Entertainment Manager

  Run and organised all aspects of entertainment within the hotel based in Hisaronu Turkey. Lead and trained a team to ensure the highest standard of entertainment for the guests 6 days a week.Choreographed and scouted outsourced a variety of shows each year. Organised and ran several daily activities. Budget and revenue managment

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  Avios - Leaders in Travel Rewards

  Dec 2012 - Feb 2014

  Travel Consultant

  Handled day to day calls regarding, collecting and using Avios points for British Airways. Handled complaints, queries and bookings. Key points of the role were,• Meet clients need through extensive industry knowledge• Hit personal sales targets and KPI’s through up-selling techniques• Contributing to help hit team targets and working closely with team members to motivate and build a successful portfolio

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  Carlson Wagonlit Travel

  Feb 2014 - Jun 2016

  Travel Consultant

  Dedicated Travel Consultant handling large international corporate accounts. Giving a personalised, professional service whilst building lasting relationships with existing clients.Key points of the role include,• looking after and handling all aspects of international travel requirements for a number of Global corporate clients on a daily basis. • Going the extra mile to ensure that clients business travel is a seamless process and stress free. • Working closely with team members to ensure SLA targets are met.• Leading and training the team handling the accounts and supporting colleges at every opportunityLooking after and organising all the supplier visits with the office. Show less

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  Corporate Traveller UK

  Jun 2016 - now

  Business Development Manager

  As a Business Development Manager I engage with organisations withing the SME market. Working with them to implement a total travel solution within their organisation to add value and minimise risk whilst maintaining current relationships already within my portfolio on an international level. The current role requires me to• Pitching and presenting at boardroom level. This includes presentations and requires meticulous planning and proposal writing.• A focus to generate new leads with the aim of creating more sales.• Scheduling appointments, preparing and delivering presentation to the client, having researched their business and requirements.• Working on sales follow-up activities.• Maintaining customer relationships and ensuring customer loyalty through excellent customer service as well as meeting all client needs appropriate to their business, is a key role .• Being able to run my own time and business whilst working alongside a remote team. This role is one that is both challenging and also rewarding, giving the me an opportunity to really develop an interesting career in business strategy. Show less