Jessica DiMauro

Experience

• 

  Apple

  May 2008 - Jun 2009

  Partnered with colleague to perform UX design and prototype of unauthorized mobile application for employees on sales floor. It sent SMS URL links to stockroom employees with checklists of inventory to be brought out to customer.• Leveraged direct experience of work on sales floor; shadowed stockroom employees.• Presented and defended sketches and rough screen flows to management; solicited critique from users.• Collaborated with coworker to build minimum viable product / prototype in Rails.• Ran informal usability tests of mockups during development.• Successfully field tested prototype in store with real staff and customers. Observed users on floor and in stockroom.• Collected feedback from users during and after field test, and began sketching improvements. Show less

  • Mac Genius

    May 2006 - Jun 2009

  • Guerilla UX Design

    May 2008 - Oct 2008
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  Alloy Specialties, Inc.

  Jul 2010 - Mar 2019

  Performed extensive user-centered research and design for the development of internal business software. • Mapped business processes and validated them with key stakeholders.• Set measurable design goals and mapped them to key business requirements.• Iterated and developed rough sketch designs into wireframes. Arranged wireframes into screen flows.• Took designs to high fidelity once we began seeing diminished useful returns from user critique.• Used interactive prototypes for user testing; iterated user interface designs based on usability testing findings.• Presented designs and prototypes to stakeholders and defended decisions. Show less

  • Technology Manager

    Jul 2009 - Mar 2019

  • UX Designer

    Jul 2010 - Oct 2015
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  Self-employed

  Jun 2020 - Sept 2022

  Disabled: Required Occupational Therapy for complex injuries to hands and arms