
Robin Yesudas
FRONT OFFICE EXECUTIVE

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About me
Insurance Advisor
Education

Manipal Institute of Management, MAHE, Manipal
2015 - 2018Bachelor of Management Hospitality and Recreation Marketing Operations 9.2
New York Institute of Technology - Vancouver
2021 - 2022Master of Business Administration - MBA Finance and Business Analytics 3.6
Experience

Atlantic Park Hotel
Jun 2018 - Dec 2018FRONT OFFICE EXECUTIVE• Maintained an updated database of guest check-ins, checkouts, and transactions.• Coordinated with Management to develop overall schedule and manage time and task within schedule.• Serve as public relation representative for the hotel. Greet all guests in a courteous and professional manner.• Responded to guest complaints in a professional, courteous manner. Managed multiple phone lines while attending to guest issues.• Managed front desk operations and responded to guest request. Show less

Tulunadu Traders
Apr 2019 - Dec 2020Assistant Operation Manager• Arranged new merchandise with signage and appealing display to encourage customer sales and move overstock items.• Maintained Knowledge of current promotions, exchange guidelines, payment policies and security practices.• Generated reports detailing sales trends and product performances and used Business analyses to forecast and grow.• Answers phone calls and assists customer by email, technical supporting for the product in charge of.• Extends new product lines with new brand building, and established company website• Experience with multi-channel sales: eBay, Alibaba, and Flipkart. Show less

CIBC
Jul 2022 - Nov 2023Mobile Financial Sales Specialist• Engaged prospective clients in needs based sales discussions to identify credit card sales opportunities anddrive credit card sales growth through exceptional client service.• Track, record and update sales activities into the appropriate tools and systems to accurately capture salesand provide updates to Senior Manager on sales in comparison to established sales targets.• Leveraged deep product knowledge and a disciplined sales approach to drive business developmentopportunities and franchise new and existing clients into CIBC products and services.• Helped to create a positive work environment and effectively role model CIBC’s mission, vision and values.• Maintained an average sales of three credit cards everyday as per the sales target requirement• Achieved 120% sales target achievement and lead in the product activation ratio for team Vancouver. Show less

TD Insurance
Jun 2024 - nowInsurance Advisor
Licenses & Certifications

Bloomberg Market Concept
Bloomberg LPDec 2021
Investment Funds in Canada
IFSE InstituteApr 2024- View certificate

Content Marketing
HubSpot AcademyJun 2021 
Anaconda Python Certificate
Anaconda, Inc.Jan 2022
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