Mahmoud Tylamoon

Experience

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  Ocean Technology For IT & Telecommunication

  Jul 2018 - Nov 2021

  Field Services Engineer

  -Solved, installed,maintained and repaired designated equipment on project the cost 2m$ in some instances.-Completed Preventative Maintenance and field modifications.-Ordered and managed repair parts cycle times.-Utilized the escalation process to resolve customer service delivery issues.-Keep up to date on administrative responsibilities such as maintaining customer service logs and internal service records in a timely manner.-Maintained daily communications with customers to ensure resolution and proper follow up.-Maintained tools and test equipment and ensuring they are properly calibrated Show less

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  Self-emplyed

  May 2020 - now

  Data Centers & IT infrastructures contractor

  IT contractor,managed and implemented multiple data centers and Sec CAMs,LAN and fire systems commissioning projects for high impact clients.