Harpreet Singh

Experience

• 

  ZTE Telecom India Pvt Ltd

  Mar 2013 - Feb 2017

  Promoted to Cluster Manager for exceptional leadership and performance in managing GSM and LTE site installations, integrations, and RF optimization. Played a key role in 4G network projects across Punjab, Haryana, and Rajasthan, overseeing site upgrades from 3G to 4G networks and contributing to the SWAP team for the Haryana LTE project.As Cluster Manager, I oversee operations and performance of specific network site clusters, ensuring proper installation, configuration, and troubleshooting of network equipment. I lead a team of technicians and engineers, ensuring adherence to company policies, developing strategies for network enhancement, and fostering relationships with stakeholders and vendors.With a focus on continuous improvement, I analyze network performance data to identify and resolve issues, ensure compliance with industry standards, and collaborate with teams to implement new technologies. Additionally, I manage budgets, provide training, and generate performance reports to track cluster progress. Show less In my role as a Radio Frequency Planning Optimization Engineer, I was responsible for optimizing GSM and LTE site RF, addressing customer complaints, and managing network traffic through site drives and RF log analysis. I developed and implemented strategies to enhance network efficiency and performance, ensuring compliance with industry standards. I maintained relationships with stakeholders and vendors, managed budget allocations, and provided training to team members. Additionally, I collaborated with other teams to implement new technologies and solutions, while generating reports to track cluster performance and progress. Show less

  • Cluster Manager

    Jun 2014 - Feb 2017

  • Radio Frequency Planning Optimization Engineer

    Mar 2013 - Jun 2014
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  Frankfinn Aviation Services Pvt. Limited

  Mar 2017 - Oct 2018

  As Assistant Operations Manager, I played a pivotal role in coordinating and managing IT operations, ensuring seamless functionality of IT systems and processes. I promptly identified and resolved IT issues, maintained IT equipment and software, and coordinated with various departments to provide effective IT support. Additionally, I implemented and maintained IT policies and procedures, participated in budget planning and resource allocation for IT operations, and stayed updated on new technologies and trends to recommend and implement improvements. Moreover, I provided training and support to staff on IT systems and tools, contributing to the overall efficiency and success of the organization's IT operations. Show less

  • Assistant Operations Manager

    Jan 2018 - Oct 2018

  • Senior Technical Support Engineer

    Mar 2017 - Jan 2018
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  Aakash Educational Services Limited

  Oct 2018 - Jul 2020

  Assistant Manager EDP

  In this role, I demonstrated a profound understanding of the education industry and current trends in educational technology. I effectively communicated with institute management, faculty, and other departments, utilizing my excellent project management skills to ensure smooth collaboration. Through strong analytical abilities, I identified the institute's needs and developed impactful educational programs. Managing multiple projects simultaneously, I maintained a keen eye for detail and consistently met deadlines. I conducted evaluations to assess program effectiveness and utilized technology to enhance educational delivery, including e-learning platforms and digital tools. Thriving in fast-paced environments, I exhibited flexibility and adaptability, while fostering strong relationships with key stakeholders. My leadership skills were instrumental in motivating and guiding teams towards success, reflecting my commitment to driving organizational excellence. Show less

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  Dr. Bhatia medical coaching institute

  Aug 2020 - Jun 2021

  Lead Project Manager

  As a Product Management leader, I specialize in formulating and executing robust product strategies, conducting thorough market research, and defining precise product requirements. I excel in fostering seamless collaboration across cross-functional teams to ensure successful product launches and drive revenue growth, always prioritizing customer satisfaction. With a keen focus on effective leadership and communication, I adeptly manage teams of product managers and coordinate efforts with sales, marketing, and engineering departments to achieve collective objectives. My proactive approach includes identifying new product opportunities, analyzing market trends, and gathering feedback to continuously enhance products. I am committed to managing the entire product lifecycle, from inception to end-of-life decisions, while staying updated on industry trends and best practices to maintain a competitive edge. Show less

• 

  Aakash Educational Services Limited

  Jun 2021 - now

  • Directed operations for one of India’s largest educational branches, managing 35+ professionals and over 7,000 students to achieve a 98% revenue collection rate.• Spearheaded process improvements that boosted operational efficiency by 20%, reducing turnaround times and maximizing resource utilization.• Led cross‑functional teams in launching innovative products, driving a 22% increase in product revenue and an 18% annual growth in overall revenue.• Cultivated strong client and vendor relationships, resulting in a 12% improvement in customer retention and sustained business growth. Show less In this role, I demonstrated a profound understanding of the education industry and current trends in educational technology. I effectively communicated with institute management, faculty, and other departments, utilizing my excellent project management skills to ensure smooth collaboration. Through strong analytical abilities, I identified the institute's needs and developed impactful educational programs. Managing multiple projects simultaneously, I maintained a keen eye for detail and consistently met deadlines. I conducted evaluations to assess program effectiveness and utilized technology to enhance educational delivery, including e-learning platforms and digital tools. Thriving in fast-paced environments, I exhibited flexibility and adaptability, while fostering strong relationships with key stakeholders. My leadership skills were instrumental in motivating and guiding teams towards success, reflecting my commitment to driving organizational excellence. Show less

  • Manager (Branch Operations)

    May 2023 - now

  • Assistant Branch Manager

    Jun 2021 - Apr 2023