Natalie Gonzalez

Experience

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  Vista Community Clinic

  Jun 1999 - Dec 2002

  Patient Advocate/Teen Wellness Provider

  Counseled and educated patients regarding reproductive health, anatomy/physiology and basic health. Oversaw case management for high-risk patients, including treatment referrals, advanced education, and regular follow-up for care (responsible for decreased pregnancy and infection rates amongst my patients). Conducted basic lab tests and ensured all test results were recorded and reported (in accordance with CDC regulations).

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  Sandlot Solutions

  Sept 2011 - Feb 2015

  Manage the creation, development, and execution of nationwide product training for client end users, trainers, system testers, and administrators, while driving continuing education training for Sales, QA, and Help Desk.Work closely with Product Management team to relay client feedback, evaluate pre-release product versions, and provide clinical insight to enhance the value of solution offerings. Create and maintain effective training courseware and curriculum, including the production of training and demonstration videos, as well as user guides for full suite of product offerings. Deliver training via classroom, virtual classroom, and recorded formats to various audience levels in a manner that is sufficiently technical, but more geared toward business benefits and improved workflows. Provide tailored product demonstrations and reference materials to support Sales, Marketing, and Channel Partners, as well as support trade shows and conferences as subject matter expert on product suite. Step in as needed to gather business requirements and work with implementation team to facilitate smooth and effective product roll out and adoption (Business Analyst).[Telecommuter] Show less

  • Manager of Client Experience

    Oct 2013 - Feb 2015

  • HIE Training and Implementation Specialist

    Sept 2011 - Oct 2013
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  Skywriter MD

  Feb 2015 - Apr 2018

  Vice President Product Management

  Responsible for design and oversight of proprietary Skywriter MD web interface and native application solutions, which enables physicians to return to practicing medicine while our highly-skilled team of virtual medical scribes ("Skywriters") shoulders the administrative burden of EMR documentation. Member of the Founding Executive Leadership Team, Confidentiality/Security Team.Includes: planning and tracking changes to UI and back-end infrastructure; collaborating with Executive Leadership to deliver strong product to market and support the vision of our value proposition; direct management and oversight of developers and integration partners; creating and maintaining product collateral to support training, implementation, and sales efforts; managing roadmap, enhancement requests, and release cycles; establishing policies and procedures to support an aggressive start-up (including administrative management and HIPAA compliance).[Telecommuter] Show less

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  Contract consultant

  Feb 2019 - Jan 2021

  Healthcare IT Consultant - Sr. Project Manager and Business Analyst

  Contract consultant (private client list) for: project management, product management, BA, workflow efficiency, training, business development.

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  Dev IQ®

  Jan 2021 - now

  Lead Project Manager / Business Analyst

  Lead a talented and agile team of project managers and business analysts as we serve our diverse client base and their innovative ventures with scalable, sustainable technology solutions.