Jitendra Agrawal

Experience

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  Nascent Info Technologies

  Jul 2012 - Sept 2013

  BMS Engineer

  • Monitoring of fire detection alarm systems, such as smoke detectors, heat detectors, sprinklers, and emergency exit alarms.• Operates and maintains Building Management System (BMS)• Report all incidents, Requests, Work to Higher management.• Inspects & maintains PA system, Fire System, DVR, and UPS systems Report.• Maintains documentation for all malfunctions, repairs, maintenance, or changes to systems and/or equipment.• Install new CCTV camera, also perform maintenance on existing CCTV camera, including evaluation tests and repairing old or malfunctioning camera. Show less

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  Core Integra Consulting Services Pvt Ltd - A Great Place To Work

  Sept 2013 - Oct 2015

  Operations Executive

  • Responsible for all network connectivity for online banking IBPS exam.• Troubleshoot software and hardware failures and determine network problems.• Diagnose and resolve incidents using documented procedures to perform responsibilities.• Communicating and negotiating with users, specialists, other staff and suppliers.• Investigating, diagnosing and resolving all network-related problems.• Upgrading systems, networks & peripheral equipment.• Configuration and monitoring of Cisco L2 managed switch. Show less

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  C.D Integrated Services Limited

  Mar 2015 - Jan 2016

  Network Administration

  • Monitored & Managed Cisco Switches and Routers, firewall for network operations, utilizing network monitoring tools to optimize network efficiency.• Monitored daily backups, antivirus status, shared storage space and network activity, adjusting network equipment and settings as needed.• Maintain Daily Bandwidth utilization report and control and maintain unwanted traffic in the link.• Configure & Monitor Fortinet Firewall.• Configure VLAN, port security and monitor device performance.• Responsible for maintaining IT Stock & Documentation.• Maintained daily / weekly Antivirus and patch update activity on client / server system.• Responsible for maintenance of all network infrastructure equipment such.• Responsible for timely backup of important data and management resources. Show less

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  Deloitte

  Jan 2016 - Jul 2018

  Senior Network Engineer

  • Responsible for Final Acceptance Test (FAT) of IT & non-IT devices, firewall, switches and routers & others related to network component as per RFP. Prepare formal written FAT reports and supporting work papers that document testing and conclusions on the adequacy of controls.• Process mapping, Network administration and support Solution architecture, SLA Monitoring, Network and Datacenter Administration.• Analyzed, monitoring & reviewed helpdesk request, incident, change orders and recommends methods to improve service, work processes.• Auditing newly added devices for Access rights, reachability, specification, security policy.• Audited all critical errors and reviewed root cause in-network and corrective action with all participants involved.• Prepares daily/weekly/monthly reports for network devices reachability, availability, bandwidth utilization, vendor SLA.• Calculation of Payment & SLA validation of various vendors.• Assisted in recommendations based on independent judgment of corrective action and suggested improvements to operations and reductions in cost.• Working through NMS, Ticketing-based system - CA Helpdesk, CA e-health, CA spectrum Tool.• Coordinating with respective vender to resolve the IT related issues. Show less

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  NTT Global Networks

  Jul 2018 - Apr 2021

  Senior Network Engineer
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  Deloitte

  May 2021 - now

  Senior Technical Consultant