
Justin Nelson, CAPM
Grocery Clerk

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About me
Technical Data Analyst / Citizen Developer at Castell
Education

Brighton High School
-High School Diploma
Utah Valley University
2019 - 2020Bachelor of Science - BS Technology ManagementTechnology Management is the field concerned with the supervision of personnel across the technical spectrum and a wide variety of complex technological systems. Technology Management courses include instruction in production and operations management, project management, computer applications, quality management, safety and health issues, statistics, and general management principles.

University of Utah
2011 -Pre-Business coursework Operation ManagementActivities and Societies: Operation Management Club Completed all lower division Business courses.

Utah Valley University
2019 - 2020Certificate of Completion Six Sigma Green BeltThe Six Sigma Green Belt Certificate at UVU demonstrates knowledge in quality improvement and elimination of waste or defects in production processes. It can be utilized in every aspect of the business such as production, human resources, information technology, and customer service

Salt Lake Community College
2001 - 2010AS General StudiesActivities and Societies: Globe Student News Studied Broadcast, completed the course work for technical aspects of TV broadcast. Filled role of camera operator, switch board operator, audio technician, director, and editor at various times while producing Globe Television shows. Also assisted in building new broadcast set. Worked with the other Globe media outlets (Radio and newspaper) to help provide uniform content across all platforms.
Experience

Albertsons
Jan 1999 - Jan 2005Grocery ClerkStarted with Albertsons as a Bagger. From there i filled many roles Cashier, 1-hr photo tech, Grocery clerk, Freight clerk, and Dairy clerk.

Clear Channel Communications
Jun 2002 - Dec 2002Promotions InternWorked with the promotions department setting up remotes, organizing prize inventory, and contest data entry.

KTXV / KUCW
Jan 2003 - Dec 2003Camera Operator InternWorked as a camera operator and teleprompter operator for morning and evening news casts and the Good Things Utah program.

Smith's Food & Drug Centers
Jan 2005 - Jul 2007HBA Manager/Dairy ManagerDowntown Smith's Marketplace - Started as a cashier/U-scan operator, which provided the experience of multi tasking with customers and maintenance of Fijitsu based U-Scan machines. As the Dairy Manager I maintained multiple product lines for one of the larges grossing Dairy departments in the Smiths network. Reduced shrink by accurately maintaining the MRP system to bring in the appropriate product based on past sales and projected sales. Worked with product vendors and customers to ensure the department met every ones needs. As the Health and Beauty Aids Manger I utilized my MRP experience to correct inaccurate inventory levels and ordering. This fixed over ordering and product out situations ensuring we have all products in stock at all times with reduced back stock. Show less

Albertsons
Feb 2007 - Jul 2007Produce ManagerResponsible for managing department inventory, in-stock position, pricing integrity, merchandising, labor, and other operational processes to company standards. Follow the Company sales and production planning standards to ensure that the department achieved the standards of performance as outlined in the work plan. Plan, order, and process produce products according to work plan and standards to maximize sales and gross profit. Ensured all new department associates receive proper training and supervision and ensured correct ordering, receiving, unloading, storage, and rotation of merchandise and building of displays. Show less

IM Flash Technologies
Jul 2007 - Aug 2013Fulfill a broad range of functions, including lead/trainer, documentation management, and procedure technical writing. Worked closely with other departments to meet shipping and logistics needs. Played a key role in ensuring the successful launch of the Singapore site by structuring and implementing policies and procedures for personnel training. Compiled detailed lists and work flows of needed materials and equipment for the Finished Product department. Department trainer, lead, SME responsible for documentation management, and technical writing to ISO standards Brought several innovative safety and cost reduction ideas to the area. Generated $500K in realized shipping cost savings. Implemented 6S methodology into the area, Consistently met or exceeded department goals. Worked closely with couriers to establish good business relationships. Coordinated with Supply Chain, Engineering groups, and Manufacturing groups to establish a better work flow through the back end of production to assembly with the value stream mapping process. Show less
Finished Product Sr. Material Specialist
Jan 2009 - Aug 2013Material Specialist
Jul 2007 - Jan 2009

Scholastic Book Fairs
Oct 2013 - May 2014Warehouse SpecialistAssisted in the assembly of book fairs, by packing/unpacking metal cases, boxes, and displays with book and non-book product, according to established process and procedure and meeting productivity and quality standards. Demonstrated proficiency in packing all components and sub-components for all cases, boxes, and displays, with accuracy and quality. Ensured condition of all outbound cases, boxes, and displays are clean, safe, and in good condition. Assisted with inventory control when product was out of stock. Show less

Target
Oct 2013 - Jul 2014Logistics SpecialistDelivered a great-looking, fully-stocked sales floor. Offered a fast, fun and friendly guest experience. Maintained a clean, clutter-free work area. Quickly responded to all team member requests. Assisted with heavy merchandise lifts. Moved merchandise safely using the proper equipment. Drove sales by quickly and accurately placing items on store shelves. Used excellent planning and organizational skills.
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Verscend (formerly Verisk Health)
Jul 2014 - Nov 2017Healthcare Onsite Vendor Coordinator/Roster SpecialistThe primary role of an Onsite Vendor Coordinator is to interact with our onsite copy partner in matters of scheduling, invoicing, and other data management needs. The role of a Roster Specialist is to quickly and accurately process facility/provider rosters to setup priority groups based on the needs of the facility to streamline the retrieval process. Also build relationships with the facility contacts to make sure there is good communication between our clients and the facility.

Tesla
Nov 2017 - Oct 2018Scheduling SpecialistAs a Tesla Energy Scheduling specialist I was responsible for supporting all of our Utah and Colorado customers in getting scheduled for a variety of appointments revolving around the installation of their Tesla Energy products. In addition I managed the schedules for our operation offices in those states to ensure crews had work and maxed out the potential of their schedules to keep timelines down for customers and achieving company metrics.

Intermountain Healthcare
Feb 2019 - Dec 2019Inventory Specailst IThis position is responsible for the materials handling related to stores and distribution and the inventorying of supply areas to ensure that the correct medical products, linen and equipment (supplies) are delivered in a timely and effective manner.

Castell
Dec 2019 - nowAs a Care Coordinator I focus on customer service and patients that helps providers meet their goal of successfully managing the comprehensive care of all of their patients. I'm responsible for managing inbound and outbound calls to schedule appointments, resolving patient issues when possible, and assisting embedded care teams with care gap outreach campaigns and pre-visit planning. This includes receiving, prioritizing, documenting, and actively resolving caregiver requests. I work within Clinical Operations to manage information and processes. Show less
Technical Data Analyst - Staff
Nov 2020 - nowCare Coordinator
Dec 2019 - Nov 2020

PMI Northern Utah Chapter
Feb 2021 - Apr 2022As the Social Media Director for the PMI Northern Utah Chapter, I assist the communication VP with chapter branding and managing the chapter social media accounts.
VP Communications & Technology
Sept 2021 - Apr 2022Social Media Director
Feb 2021 - Sept 2021
Licenses & Certifications
- View certificate

PMI Citizen Developer Practitioner
Project Management InstituteOct 2023 - View certificate

Microsoft Office Specialist: Excel Associate (Microsoft 365 Apps)
MicrosoftOct 2023 - View certificate

Exam Tips: Certified Associate in Project Management (CAPM)®
LinkedInOct 2020 
Certified Associate in Project Management (CAPM)
Project Management InstituteOct 2020
Volunteer Experience
Temple and Family History consultant
Issued by The Church of Jesus Christ of Latter-day Saints on May 2016
Associated with Justin Nelson, CAPMCERT member
Issued by Community Emergency Response Team - Draper City on Jan 2016
Associated with Justin Nelson, CAPMSocial Media Director
Issued by PMI Northern Utah Chapter on Feb 2021
Associated with Justin Nelson, CAPMPublications Director
Issued by Wasatch Mountain Club on Mar 2015
Associated with Justin Nelson, CAPMPublications/PR Coordinator
Issued by Wasatch Mountain Club on Mar 2016
Associated with Justin Nelson, CAPM
Languages
- enEnglish
- geGerman
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