Leo Gonzalez

Experience

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  US Army

  Jan 1985 - Jan 1988

  E4-Combat Engineer

  13th Engineers Battalion, 7th Infantry Division, Honorable Discharge

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  Sterling Chemicals

  Nov 1996 - Jan 2011

  Computer Systems Engineer

  •Worked with project managers, corporate executives, and other users to design, develop, and enhance various business, engineering, and project tracking systems.•Provided technical support to engineers, project managers, designers, and executives.•Configured and maintained BlackBerry Enterprise Server.•Configured Dell, Compaq/HP, and IBM desktop, notebook, server and printer hardware.•Resolved client hardware/software problems; managed helpdesk tickets using Altiris.•Installed, configured, and maintained TaxStream SQL Server-based application software on enterprise Windows application servers at corporate office.•Installed, configured, upgraded, and troubleshot Windows XP and 7, MS Office, Adobe Suite, Lotus Notes R4-R8, JD Edwards ERP, TrendMicro and McAfee AV, Altiris, Ghost imaging, other third party and proprietary software applications.•Created and managed user and group profiles along with logon scripts, and time and access restrictions in Active Directory and Novell NetWare.•Created, maintained, and deleted Lotus Notes R4-R8 user profiles, groups, and databases within the Public Address Book.•Enabled Lotus Notes applications and configured security using roles, sections, groups, access control lists, and form formulas.•Managed internal/SMTP Internet mail for Lotus Notes administration on five servers.•Trained clients and other technicians on Lotus Notes problem resolution. Show less

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  PCBytes LLC

  Jan 2011 - Jul 2012

  Computer Systems Engineer

  •Provided technical hardware and software support for end-users running Windows XP/Vista/7, MS Office, various AV and utility software.•Installed and configured desktop computers, notebooks, servers and printers; resolved hardware, software, and network problems for numerous small businesses.•Set up/maintained user accounts through Active Directory and Exchange Server 2000.•Created mailboxes using Exchange Management Console.•Configured mobile devices to access network resources such as Microsoft Exchange.•Verified installation of equipment and resolved issues with hardware installation, software, and networking for independently owned restaurant franchises.•Provided Lotus Notes database support and maintenance at Sterling Chemicals. Show less

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  City of Houston

  Jul 2011 - Feb 2012

  Hardware Technician II

  •Installed, configured and maintained industrial control systems used to monitor wastewater treatment processes in the Public Works Department.•Assisted control engineers with programming of PLC’s, drives, and panel view screens; conducted field installation and start-up.•Programmed PLC’s, including configuration of digital and analog I/O on Modicon and Siemens PLC’s. •Performed SCADA and HMI planning, configuration and programming, including RSView32 and Wonderware.•Effectively diagnosed and solved problems with controls from PLC to component level.•Educated journeymen on automation programs at equipment setup and start-up. Show less

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  Forest Oil Corporation

  Feb 2012 - Jun 2015

  Network Specialist at Forest Oil Corporation

  •Install and support ARIES, WellView, Petra, Spotfire, Kingdom 8.7, Geographix2012, CIDA, and JewelSuite 2012.•Configure and install routers, switches and wireless controllers.•Responsible for all hardware and software installation and configuration.•Work with clients to analyze computing and network needs and installed appropriate solutions within each department’s budget.•Set up, test and configure networks, desktops, laptops and printers; solve issues relating to desktop connectivity.•Advise users by interpreting problems and provide technical support for hardware, software, and networks.•Train new employees, explain protocols clearly and efficiently.•Utilize courtesy and strong interpersonal skills in all customer interactions. Show less

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  Oil Tanking

  Jan 2013 - Jan 2013

  IT Support

  •Provided technical hardware and software support for end-users running Windows XP/Vista/7, MS Office, various AV and utility software.•Installed and configured desktop computers, notebooks, servers and printers; resolved hardware, software, and network problems for numerous small businesses.•Created and maintained Lotus Notes databases.•Created, maintained, and deleted Lotus Notes R4-R8 user profiles, groups, and databases within the Public Address Book.•Enabled Lotus Notes applications and configured security using roles, sections, groups, access control lists, and form formulas. Show less

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  PAS

  Oct 2015 - Apr 2016

  Operations Project Support Specialist
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  Seneca Resources Company, LLC

  Mar 2016 - now

  • Administrastor II, IT Applications

    Apr 2016 - now

  • Sr. Administrator, IT Applications at Seneca Resources Corporation

    Mar 2016 - now