Claudiu-Eugen BOTEZ

Experience

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  S.c. Tester Grup S.r.l. IDEO

  Jun 2012 - Jun 2014

  IT Analyst

  • implement and monitor IT security policy ( the networks , systems and data ) ;• ensure the functioning of the Internet , telephone and TV in the company• monitor the work of the center through the surveillance system ;• monitors the functioning of computer systems and involves problem-solving, ( troubleshooting hardware, software, Windows Xp , Vista ) ;• Maintain in good working workstations : Cleaners , solving various problems of soft / hard (replacement parts ) ;• Install / configurarează software package and resolve any technical incidents ;• Install equipment in the network;• Performs Web traffic monitoring activities (internet and e- mail ) ;• Set up new user accounts ;• Check operation devirusatoarelor (including checks logs ) and smooth operation of the automatic upgrade process ;• Advise employees and firms hosted on programs that runs in the company ;• Ensures smooth running technical conferences ;• ensure maintenance of all equipment in the building• responsible for organizing their own activities• by the report on the work of technical staff Internet and distribution services ;• carry out visits to companies hosted in center for checking and providing technical services for IT , telephone , TV and networks .• Participate in training / IT trainings and presentations . On the interpersonal / communication• maintain good relations with representatives of collaboration and respect institutions and companies that are in business relationships as a representative of the company ;• maintain correct relations / impartial superiors ;• maintain peer relationships and collaborate with team members in the company• respect and responsible use of endowment department equipment ;• keep the goods they have to use in perfect condition and cleanliness .• responsible for maintaining good working technical equipment available to the company ( PBX , servers, RACK , fire and burglar alarms , computers , power , elevators , etc); Show less

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  S.C. SOLO S.R.L.

  Feb 2014 - Jun 2014

  IT Administrator

  • ensure the functioning of the Internet , telephone and TV • monitor the work of the center through the surveillance system ;• monitors the functioning of computer systems and involves problem-solving, ( troubleshooting hardware, software, Windows Xp , Vista, Windows 7, 8, 8.1. Windows server 2012. Active Directory ) ;• Maintain in good working workstations : Cleaners , solving various problems of soft / hard (replacement parts ) ;• Install / configurarează software package and resolve any technical incidents ;• Install equipment in the network;• Performs Web traffic monitoring activities (internet and e- mail ) ;• Check operation devirusatoarelor (including checks logs ) and smooth operation of the automatic upgrade process ;• ensure maintenance of all equipment in the building Show less

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  StarTech Team

  Sept 2014 - May 2019

  Information Technology Support Engineer

  Application Support SOHOInfrastructure data clientTroubleshootingNetworkingStorage System protection solution ExchangeWindows Support Mobile OS

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  Comservice Company

  Oct 2014 - May 2016

  IT Support

  IT Outsourcing for Small and Medium Business. IT AuditManage equipment and infrastructure data / voice customer premiseOptimization Hardware / Software workstations ( mobile and fixed )Setting up equipment (fixed and mobile ) network company - Configuration Solutions " Anti -Theft " - Security Policies - Support for the use and applications - Agent Monitoring and report - Optional Backup Solutions

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  Conduent

  Jun 2016 - Apr 2019

  Information Technology Engineer

  Industrial Internet of things.IoT.Cloud-technologies.Micro-servicesWebsite application.Monitoring analytics data for electric central , oil and gas, wind turbine.VMware.DB SQLWindows Server On-premises and cloud platforms Support.Monitoring Tools and Alerts, ticketing systems.Creating Incidents P1 Find good and quick solution for customer needs and system to be up and running (Nagios, ServiceNow, Salesforce)Global Customers Support Application

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  GE Digital

  Sept 2016 - May 2019

  IT Digital Engineer

  As an IT Digital Engineer, I specialize in cloud technologies and industrial digitalization, supporting high-stakes applications and infrastructure across global environments. My responsibilities include: • Cloud and Platform Management: Extensive experience with SaaS, PaaS, and cloud administration, particularly through APM Meridium for managing industrial assets. • IoT and Industrial Internet of Things (IIoT): Leveraging IoT to enable real-time data collection, monitoring, and analytics for electric facilities, oil and gas, and wind turbine operations. • Application and Microservices Development: Designing and managing microservices and web applications to enhance digital transformation initiatives. • Data Monitoring and Analytics: Utilizing analytics tools to monitor performance and optimize operations for critical industrial systems. • Virtualization and Database Administration: Skilled in VMware and SQL database administration, as well as supporting Windows Server environments both on-premises and in the cloud. • Monitoring and Incident Management: Proficient with monitoring tools (such as Meridium Cloud), alert systems (ServiceNow, Salesforce, Oracle RightNow), and ticketing systems for streamlined incident management. • Critical Incident Resolution: Experienced in creating and managing P1 critical incidents, rapidly identifying and implementing solutions to ensure system uptime and meet customer needs. • Global Customer Support: Providing reliable application support for global clients, ensuring high service quality and adherence to SLAs.This role allows me to blend digital innovation with robust technical support, helping clients in energy and industrial sectors achieve operational excellence and resilience. Show less

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  E.ON

  May 2019 - Oct 2019

  IT Specialist Engineer - IT Project Manager

  In my role as an IT Specialist Engineer and IT Project Manager, I combined technical expertise with project management skills to drive the successful implementation of IT projects. Key responsibilities included: • Project Planning and Execution: Led the end-to-end planning, coordination, and execution of IT projects, including scheduling, resource allocation, and risk management to ensure projects were completed on time and within budget. • Technical Expertise and Problem-Solving: Utilized in-depth technical knowledge to troubleshoot complex IT issues, provide hands-on support for critical infrastructure, and ensure system stability and performance. • Stakeholder Management: Collaborated closely with stakeholders, including business leaders, technical teams, and vendors, to align project goals with business objectives and manage expectations throughout the project lifecycle. • Budget Management and Cost Optimization: Monitored project expenses, controlled costs, and sought efficient resource utilization to maximize ROI for IT investments. • Process Improvement: Identified opportunities to streamline IT processes, enhance productivity, and reduce downtime, often implementing best practices in IT service management and project methodologies. • Documentation and Training: Created comprehensive project documentation and provided training to end-users and support teams to ensure smooth transitions post-implementation. • Quality Assurance and Compliance: Conducted quality checks and ensured adherence to industry standards and regulatory requirements, safeguarding both project integrity and data security.In this role, I was committed to delivering high-impact IT solutions and driving continuous improvement in technology processes, enabling sustainable growth and innovation within the organization. Show less

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  Arp-Net Solution

  Oct 2019 - now

  Business Owner

  Development (DEV) Side:Experienced in programming and developing customized applications to meet clients’ needs for digital transformation and process automation across various domains.Operations (OPS) Side: • Software Support: Provide comprehensive support for foundational software structures using standard and custom tools for tickets, cases, and incident management. • Collaboration with IT Companies: Work alongside various IT firms, offering “smart hands” as a Field Engineer for on-site support. • On-Site IT Support: Fulfill a range of technology tasks directly at client locations. • IT Outsourcing & Audit: Manage outsourced IT functions and conduct audits to ensure system integrity and performance.Infrastructure and IT Management: • Data and Voice Infrastructure Management: Oversee and maintain customer premises equipment and infrastructure. • Hardware and Software Optimization: Enhance the efficiency of both hardware and software systems. • Equipment Setup: Configure and deploy both fixed and mobile devices for network use, implementing solutions such as: • Anti-Theft Configurations • Security Policies • End-User and Application Support • Monitoring and Reporting Tools • Backup and Restore Solutions Show less

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  DXC Technology

  Nov 2019 - Sept 2020

  IT Engineer (Data Center)

  Data Center Operations Infrastructure EngineerAs a Data Center Operations Infrastructure Engineer, I ensure the continuous and efficient operation of critical data center infrastructure. My responsibilities include: • Infrastructure Monitoring and Maintenance: Overseeing the health and performance of servers, storage, and network systems to maintain optimal data center functionality. • Incident and Problem Management: Swiftly diagnosing and resolving issues to minimize downtime, leveraging incident management tools and following established escalation protocols for complex incidents. • Capacity Planning and Optimization: Analyzing usage patterns and proactively managing resources to accommodate future growth while optimizing power, cooling, and space efficiency. • System Upgrades and Deployments: Coordinating and executing hardware and software upgrades to maintain cutting-edge infrastructure, ensuring compatibility and security standards are upheld. • Physical Hardware Management: Installing, configuring, and maintaining physical servers, switches, and other networking equipment, including cabling, rack management, and power distribution. • Security and Compliance: Implementing and enforcing security policies to safeguard data center integrity and comply with industry regulations. This includes access control, monitoring, and environmental management. • Backup and Disaster Recovery: Managing backup systems and planning for disaster recovery to protect critical data and ensure rapid restoration in case of failures. • Collaboration and Documentation: Working closely with cross-functional teams, providing “smart hands” support as needed, and maintaining comprehensive documentation of infrastructure and procedures.Through my role, I contribute to a stable, secure, and highly available data center environment, essential for supporting organizational digital transformation and resilience. Show less

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  E.ON

  Feb 2021 - now

  Platform Integration and Middleware APIs Dev-OPS

  Technical Expertise:I have a strong foundation in a range of tools and platforms on the product side, including: • Platform as a Service (PaaS) • APIs Management • Deployment Orchestration via GitLab • Continuous Integration/Continuous Deployment (CI/CD) • Programming Languages: Java and Python • Deployment Processes • Integration and Monitoring: MuleSoft, Splunk, New Relic, SAP CI • Cloud Platforms: AzureProject Management & Agile Methodologies:In project management, I focus on both effective incident handling and efficient project lifecycles. My key competencies include: • Incident Management and resolution • Lifecycle Technology Management • DevOps Principles with a focus on seamless collaboration between development and operations teams • Scrum Master experience, facilitating agile practices and sprint planning • Agile Coaching, including sprint management and planning poker for backlog prioritization and estimation Show less

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  E.ON Digital Technology

  Oct 2025 - now

  SAP CI Solutions Architect