Deep Enrich
Mostafa S.
NTI trainee
848 followers
Cairo, Egypt
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About me
Sr. Genesys System Engineer at solutions by stc
Education
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National Telecommunication Institute (NTI)
2019 - 2019Unified Communications
Mansoura University
-Bachelor's degree Electrical, Electronics and Communications Engineering
Experience
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National Telecommunication Institute (NTI)
May 2019 - Nov 2019NTI trainee
IST Networks
Jan 2020 - Aug 2023Genesys System Engineer
Egypt Post
Sept 2020 - Apr 2022Genesys System EngineerOn-Site Support Genesys System Engineer
Giza Systems
Aug 2023 - nowSr. Genesys System Engineer
Solutions by stc
Aug 2023 - nowSr. Genesys System Engineer
Licenses & Certifications
- View certificate
Genesys Engage on-premises: Interaction Recording Certification
GenesysAug 2024
- View certificate
Genesys Certified Professional (GCP) - SIP Server 8 Consultant
GenesysFeb 2022 
API and Web Service Introduction
UdemyApr 2025- View certificate
Sprinklr Distributed Pro
SprinklrNov 2024 - View certificate
Sprinklr System Admin Pro: Team Management
SprinklrJan 2025 - View certificate
Genesys Cloud CX: Professional Certification
GenesysDec 2024 - View certificate
Sprinklr System Admin Pro: Workflow Setup
SprinklrNov 2024 - View certificate
Genesys Engage on-premises: Inbound Voice Certification
GenesysAug 2024
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