Catherine Yates

Experience

• 

  DDAT (UK) Ltd

  Aug 2001 - Apr 2008

  Project/Facilities Manager

  Project managed relocation of 8 Dyslexic Assessment Centres across the UK including:Sourcing premises, lease negotiations, planning consent, sourcing contractors, fit outs, dilapidation, project budget, 3rd party supplier management.Project managed the implementation of a Quality Management System to gain FDA & CE accreditation to ISO: 13485 (manufacture of medical devices). Strong influencing skills required to obtain full buy-in from senior management.

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  Royal Bank of Scotland

  Apr 2008 - Nov 2014

  End-to-end project delivered on Anti Money Laundering project, within a fully governed project environment. PRINCE2 methodology used to support delivery; project delivered 2 months early; engaged with 3rd party suppliers; senior stakeholder engagement; project documentation produced; RAIDs managed.Project Managed end-to-end tender & subsequent mobilisation of RBS Group soft services contract across 225 sites in the UK/RoI/NI/Channel Islands; 3rd party supplier management; project budget management.Project Managed regulartory powerdown of one of RBS's Top 10 critical sites; 3rd party supplier management Show less Day-to-day contract management of 7 soft service contracts & suppliers. Project Managed the full tender of the Groups main Vending Contract. Achieved 30% cost saving throughout the tender process. Followed by the full end-to-end mobilisation of new 3rd party supplierProduced project documentation including Business Case to gain the funding required to complete the project and a separate business case to gain financial approval for the contract, Senior (Heads of Businesses) stakeholder engagement across multiple business areasAssignment management of 7 resources, including 3rd party supplier resource. Held full budget responsibility for this project/contract.Best practice shared with other soft service contract manages who implemented my methodologies to run their own tender/mobilisation projects3rd Party supplier adopted my mobilisation plans and now uses this methodology in their large-scale mobilisation projects. Show less Responsible for providing Total FM to c75,000m2 of premium city centre office space to c4000 staffBudget management of Capital & Revenue spend for the sites. Built strong relationships with both Hard & Soft sub-contractors, preferred and regular suppliers, to ensure RBS’s quality expectations were being delivered to our internal clients. Consistently looking to improve the service delivery and leveraging suppliers’ knowledge & best practices. Project managed the successful statutory full building powerdown- involving collaboration with internal business senior managers to ensure they understood & accepted the rationale & associated risks that came with this project. Worked sub-contractors & 3rd party suppliers to allow statutory testing & maintenance to take place without impacting business functions.Key stakeholder engagement ensuring any new processes/procedures are understood, agreed and accepted. Show less

  • Senior Change Analayst

    Apr 2012 - Nov 2014

  • Contract Manager (Property)

    Jun 2010 - Apr 2012

  • Facilities Manager

    Apr 2008 - Jun 2010
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  NatWest Group

  Nov 2014 - now

  Lead Strategic Workplace Change Manager

  Leading a team of Workplace Change Managers. Development & delivery of complex workplace change projects that deliver significant value to the business in financial terms and improving staff engagement & customer service.Communicate & influence senior leaders in order to provide strategic support to businesses introducing flexible/remote working practices.Responsible for undertaking complex research studies & production of business propositionsProduction of project documentation (project plans, RAID logs, Change Requests, Business Requirements Documents) Show less