James Boyles, CSPO, CSM, ICP-ACC

Experience

• 

  MathWorks

  Dec 1990 - Apr 1999

  Manager, Macintosh Development Group

  Built and managed team to develop the Macintosh version of MATLAB and Simulink.

• 

  Kenan Systems

  May 1999 - Dec 2000

  Development Manager

  Oversaw team of 22 (onsite and remote) developers and provided project leadership of new releases of Arbor/BP billing package for telecom service providers. Drove delivery of Arbor/BP 10.0, leading 6 development teams across 4 locations. Oversaw team of 22 (onsite and remote) developers and provided project leadership of new releases of Arbor/BP billing package for telecom service providers. Drove delivery of Arbor/BP 10.0, leading 6 development teams across 4 locations.

• 

  Softricity

  Jan 2001 - Jul 2006

  Built and directed sustaining engineering team, responded to escalated issues, and developed log analysis tools to assess health of customer deployments. Resolved technical issues attached to more than $3M of revenue, while providing outstanding customer service that was key to Microsoft’s acquisition of Softricity. Built and managed team to develop and deliver SoftGrid. Delivered SoftGrid Sequencer on schedule for the launch of SoftGrid after taking over this component that was in jeopardy of not shipping. Delivered high-touch customer support by managing escalated customer issues, hotfixes, and maintenance releases.

  • Director, Sustaining Engineering and Release Engineering

    Oct 2004 - Jul 2006

  • Development Manager

    Jan 2001 - Oct 2004
• 

  Microsoft

  Jul 2006 - May 2015

  Microsoft acquired Softricity, the leader in application virtualization, in July 2006. The acquisition has been recognized as one of the most successful acquisitions in the history of Microsoft. Provided project leadership and product management for Microsoft Application Virtualization (App-V) and Microsoft Desktop Optimization Pack (MDOP). Drove delivery of 6 products across the MDOP portfolio. Championed the voice of the customer and simplified use of Sequencer by new users. Recognized with Microsoft Gold Star Award for leading the first release that required adoption of Microsoft processes and mindset. Recognized with 2012 NERD Impact Award for scaling team to support 3 additional products. Show less

  • Senior Program Manager, Azure Machine Learning

    Jan 2013 - May 2015

  • Senior Program Manager, Microsoft Desktop Optimization Pack (MDOP)

    Jul 2006 - Jan 2013
• 

  Independent Consultant

  Feb 2017 - Jun 2021

  Technical Program Manager

  Specializes in software projects that need a product leader who learns fast and goes deep into challenging technical domains. Past projects include work in machine learning, neuroscience, and flood analysis. Consulting services include software project management, product management, and Agile methodologies.

• 

  FUVI COGNITIVE NETWORK CORP.

  Jun 2017 - Feb 2019

  Director of Engineering

  Drove product definition and engineering of the I SEE Learning System, a wearable headset and companion application that help people learn more effectively based on cognitive neuroscience. Created 18 end-to-end scenarios to generate product requirements, user stories and initial product backlog. Selected and managed 2 vendors to create production hardware boards and companion application based on prototype design.

• 

  Headwall

  Nov 2021 - May 2024

  Headwall designs and manufactures hyperspectral imaging instruments for research and industrial applications. Released and supported flagship products Nano HP and Co-Aligned HP. Managed Engineering builds of custom instrument orders. Spearheaded adoption of Software Quality. Led PMO and Technical Publications during leadership transition. Led software and hardware programs for hyperspectral imaging instruments. Performed build versus buy analysis for machine learning software.

  • Senior Program Manager

    Oct 2022 - May 2024

  • Program Manager

    Nov 2021 - Oct 2022
• 

  Career Break

  Jan 2025 - now

  Semi-Retired