Analyn Silva

Experience

• 

  Southern CableVision, Inc.

  Jul 2013 - May 2014

  Teller / Customer Service Assistant

  Responsibilities:• Received bill of payments.• Assist and entertain customers’ queries regarding cable packages.• Attained customers’ needs and assistance through making job orders and address to the technical department since they are responsible for fixing the customers problem about cable connections.• Introduced to customers about how to subscribe our products by telling them about what they can gain through subscribing in our network.

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  Macondray Finance Corporation

  May 2014 - Sept 2016

  Loans Assistant

  Responsibilities:• Assist and entertain clients’ queries courteously and enthusiastically.• Interview loan applicants, verify and examine information and accuracy of loan application and requirements to ensure completeness.• Record the names and transactions made in Lending log sheet.• Evaluate and encode all necessary information in the system. Double check all information encoded to avoid error in Lending system.• Analyze applicants’ financial status and credit character to determine feasibility of granting loans.• Coordinate with credit investigator, forward requirements, findings and reports to approving officers with recommendation.• Present loan arrangement and payment schedules to clients.• Inform borrowers by phone or in person concerning acceptance or rejection of applications.• Review borrower accounts in order to determine whether payments are made on time and that other loan terms are being followed. Show less

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  United Coconut Planters Bank (UCPB)

  Nov 2016 - Feb 2022

  Responsibilities:Manage client records thru creation/updating/maintaining accurate and complete AMLA and BSP required information in the systems (i.e. CIF and Cash Card system), including changing of accounts ownership thru CIF to account relationship facility.Monitor client records in the system are in compliance with the AMLA and BSP require information by all user and end users.Monitor probable duplicate clients’ record and ensure compliance prior to CIF normalization in CIF system.Ensure request for updating/maintenance/correction and CIF normalization are properly approved by an authorized officer of the bank.Participate in the system testing prior to issuance of certification of acceptance and implementation in production. Show less

  • Service Specialist

    Dec 2019 - Feb 2022

  • Bank Teller

    Oct 2018 - Nov 2019

  • Processor

    Nov 2016 - Oct 2018
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  LandBank of the Philippines

  Mar 2022 - now

  Information Technology Analyst