Lydia Sargou

Lydia Sargou

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  • Timeline

  • About me

    Air Logistics Customer Care Specialist at Kuehne + Nagel

  • Education

    • The University of Hull

      2013 - 2017
      Bachelor of Arts - BA with Honours International Business and Marketing First Class degree

      Independent Study on: ‘’Brexit: Current affects and future potential consequences with a focus on employment decisions’’

    • KEDGE Business School

      2015 - 2016
      Business Administration and Management, General

      Exchange International

    • University of Derby

      2019 - 2020
      Master of Science - MSc International Leisure and Tourism Studies

      Double degree

    • NHL Stenden

      2019 - 2020
      Master of Arts - MA International Leisure, Tourism and Events Management

      Double degree

  • Experience

    • The University of Hull

      Feb 2018 - Jun 2018

      • Social Media Strategy for the Business Engagement• Development of a Social Media Training Framework as well as Guidelines for the Business Engagement team • Researching and Reporting on Services Provided by Competitors • Conducting Website and Social Media Competitor Analysis• Identifying Opportunities and Developing Recommendations for the Business Engagement’s new Website• Recommendations Regarding the Structure of the General Service Enquiry Page for the Business Engagement Website• Contribution on the Development of a Concept Web Structure to Align with Brand Values, Visual Identity and ICT Platforms

      • Social Media Marketing

        May 2018 - Jun 2018
      • Business Engagement Web Presence

        Feb 2018 - Apr 2018
    • Blink.

      Feb 2018 - May 2018
      Marketing Strategist

      • Prospect Identification-Lead/Business Development• Development of Marketing and Charitable Campaigns • Competitor Analysis at a Local and National Level• Video Analysis and Recommendations

    • Mentor Greek School of Hull and East Yorkshire

      Apr 2018 - Jan 2019
      Language Teacher

      Teaching Greek as a second language, to primary school pupils of Greek families who live and work in the UK

    • Cave Castle Hotel & Country Club

      Feb 2019 - Jul 2019
      Hospitality Assistant

      • Daily customer service • Various other tasks assigned by the supervisor in order to optimise the customers' experience

    • DACRISTO

      Jan 2022 - Sept 2022
      Support Staff

      A general duties role, which comprised of the preparation of daily fresh delicacies based on on-sight demand, as well as the provision of customer service whenever required

    • Kuehne+Nagel

      Jun 2023 - now
      Air Logistics Customer Care Specialist

      • Consisting part of the team of Siemens (export office), which deals with shipments dispatched to various international destinations•The process incorporates the creation of the entire shipment (PSF), as well as the flight planning for the respective international destination, to which the cargo needs to be shipped•Certified user for Dangerous Goods

  • Licenses & Certifications

    • Project Management: The Basics for Success

      Coursera
      Mar 2021
    • Leadership, Motivation and Organizational Control

      Coursera
      Mar 2021
    • Entrepreneurship 4: Financing and Profitability

      Coursera
      Dec 2020
    • Entrepreneurship 1: Developing the Opportunity

      Coursera
      Nov 2020
      View certificate certificate
    • Social Media Management

      Coursera
      Feb 2021
    • Google Ads Display Certification

      Google
      Oct 2020
      View certificate certificate
    • Transformational Leadership for Inclusive Innovation

      Coursera
      Jan 2021
    • Entrepreneurship 3: Growth Strategies

      Coursera
      Nov 2020
    • Entrepreneurship 2: Launching your Start-Up

      Coursera
      Nov 2020
      View certificate certificate
    • Managing Social and Human Capital

      Coursera
      Jan 2021
  • Volunteer Experience

    • Volunteer Staff

      Issued by Hull UK City of Culture 2017 on Feb 2017
      Hull UK City of Culture 2017Associated with Lydia Sargou