
John Hamilton-Smith
Project Planner/Engineer

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About me
Facilitation, innovation, and the future of work
Education

The Open Polytechnic of New Zealand
1998 - 2001Bachelor's Degree Business/Commerce, General
Manukau Technical Institute
1975 - 1978New Zealand Certificate of Engineering
University of Auckland
1981 -Bachelor of Arts
Experience

Bestobell-Fletcher JV
Apr 1983 - Aug 1985Project Planner/EngineerProject planning for insulation contractor in a large petro-chem project following an initial engagement with the main contractor Bechtel Pacific.

Global Insulations
Sept 1985 - Apr 1987Project PlannerProject planning and coordination on 2 large coal fired power stations in New South Wales, Australia, for the insulation contractor.

Fletcher Construction
Apr 1987 - Nov 1999Quality systems design and deployment throughout the company, including NZ and South Pacific. Guiding the company through ISO9002 certification and maintaining that certification with Telarc.Involvement in systems and organisational change projects - contract and project management systems roll-out with project and financials data migration, Y2K. Pamela Youde Hospital, Chai Wan, with the HVAC contractor Fletcher-Kailay, a Fletcher Construction JV. Quality management practices throughout the company and subsidiaries, project planner for HVAC in Auckland and Wellington.Involvement in systems and organisational change projects - contract and project management systems design, Team Briefing.
Business Improvement Manager
Apr 1994 - Nov 1999Project Planner
Nov 1991 - Apr 1994Quality Engineer/Project Planner
Apr 1987 - Nov 1991

Advantage Group
Dec 1999 - Jun 2001Project ManagerInitially started with Webmasters before it was taken over by Advantage. Web projects initially with the Java team and then generally across Microsoft and Java technologies, and including some design only projects. Clients included: Fletcher Building companies, Clear Communications, BlueStar Office Products, ASB. Also got involved with managing the design aspects of online marketing banner advertising projects.

Datacom
Jun 2001 - Oct 2005Project Manager / Business AnalystWeb projects in Auckland and Wellington, including early adoption of content management system implementations. Clients included: Customs, Statistics NZ, Ministry of Education, Air New Zealand, ASB, Bayleys Real Estate, Auckland City, Auckland City Libraries, Fletcher Construction, Golden Bay, Microsoft NZ, Southern Cross, Datacom Employer ServicesEarly intranet projects using SharePoint for Foodstuffs Auckland, and ASB using MCMS.

Netconcepts
Oct 2005 - Jun 2008Solutions ArchitectCreating online solutions with e-commerce and information based websites, managing design and development for teams in NZ and US. This was a great place to learn and deliver SEO and social media solutions in-sync with integrated e-commerce outcomes.Clients included: Steve Spangler Science, Growing Tree Toys, Humes, Beca, Wasau Coated, Country-wide Credit, Vandykes, Cabelas, Ecowool, PDMABOK, Golfgods, EMP, GFS, Planet Label, Black Swan, PoolDawg, Patricia McConnell, Finestkind, Cases by Source, Show less

Datacom
Jun 2008 - Oct 2022Designing and facilitating workshops and user research highlighting customer value and empathy across Office 365, SharePoint, and Salesforce projects. Facilitating Vision and Value workshops with customers to help them understand best fit for intranet and Office 365 for engagement, collaboration, knowledge management and productivity.Consulting and facilitating business transformation workshops for clients and potential clients internationally. Experience in product management for social intranets including consulting and running workshops and design sessions.Facilitating modern workplace vision, design, deployment and adoption practices in a modern workplace where SharePoint, Teams, Yammer, Stream and other Office 365 applications are used. Part of a team planning and running innovation weekends for Datacom and consulting for other clients around the running of these events. Show less A senior business and UX analyst with Datacom in Auckland my recent assignments have been centred on business analysis and design, with focus on innovation, user experience and pragmatic solutions utilising traditional, agile and rapid prototyping approaches.In my PM role I have had responsibility for managing Internet and Intranet projects: providing management and leadership of the project teams, managing project risk for our clients and our business and delivering clear and honest reporting to all project stakeholders.Key clients and assignments include Sovereign, ASB, Mercury Energy, Trustpower, Mighty River Power, NZ Superfund, Auckland Airport, TVNZ, Restaurant Brands, Auckland City, Marlborough District Council, Ballance. Show less
Modern Workplace Specialist
Jan 2017 - Oct 2022Senior Project Manager / Business Analyst
Jun 2008 - Oct 2022

Freelance
Oct 2022 - nowSenior Consultant
Licenses & Certifications

Scrum Master
Jens Østergaard, Agile Developments
SharePoint Elite - Information Architecture
Microsoft- View certificate

ExO Foundation
OpenExOAug 2020
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