Biswash Devkota

Experience

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  Texas Tech University

  May 2011 - Dec 2012

  IT Student Analyst

  Student IT Analyst • Improvised knowledge base solutions through feedback and direct involvement with supervisor, co-workers and customer.• Successfully provided computer troubleshooting assistance to faculty, university staff and students.

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  US Army

  Jan 2014 - Jul 2018

  Admin/ Communication / Technical Expert
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  Microsoft

  Jan 2018 - May 2018

  Microsoft Software and Systems Academy

  Microsoft Software and Systems Academy, Fort Campbell, KY 2018MSSA -18-week technical boot camp developed by Microsoft. The program focused on preparing transitioning service members for technical opportunities in cloud server technology that includes features like DNS, DHCP, IaaS, PaaS, SaaS, Active Directory, VM, App Deployment and etc in Microsoft cloud service Azure. Windows Server 2016 - install, store and manage virtual machines through Hyper-V. Learned about TCP/IP, OSI model. Show less

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  Dematic

  Aug 2018 - now

  Lead / Product Manager

  - Various duties, requirement gathering , analysis and working with business and technical stakeholders.- Engage in daily meetings and standup and scrums.- Maintain documents and processes and review them. -Liaison between customer and internal team. -Onboarding process and change management team. -Automate repetitive task via scripts and other tools-Use of Power BI and other tools to monitor activities. - Support and create controls to strengthen organization. - Co-ordinate data cleanups and activities. - Evaluate and define requirements to automate standards. - Coach and mentor and a trainer. - Manage various deployments as well as customer interactions from small to large projects. - Answers questions from client as well as internal team members.- Access control- Use of various tools Excel, One note, Power Point - Configuration, setup, installation, testing. - Knowledge of various server Linux, Windows and different databases SQL, MySQL and Informix. -Great interpersonal skills, and the ability to communicate effectively both verbally and written with end users across different levels of the organization. - Great knowledge of SDLC lifecycle and standard industry practices - requirement gathering, design, development, testing, deployment and post deployment activities. - Self motivated, self directed and attention to detail and quality - Strong analytical and critical thinking skills. - Ability to effectively work in team oriented , collaborative environment. - Data Analysis-Administration knowledge along with authorization, and full life cycle management and expert in segregation of duties and policies. Show less