Joshua Bowen

Experience

• 

  Hartland Aquatics Center

  Jan 2010 - Jan 2014

  Lifeguard

  Ensured safety to all patrons. Kept up to date with all Red Cross Certifications.

• 

  In Your Face Theatre Company

  Jan 2012 - Dec 2014

  Education Coordinator

  Directed and coordinated a group of 10-15 volunteers to educate undergraduate students on safe health practices on and off campus.

• 

  Oak Pointe Country Club

  Jun 2013 - Jun 2015

  Assistant Aquatics Director/Swim Coach

  -Instructed and oversaw the lifeguards -Mechanical maintenance of the pool -Handled patron requests and problems-won back-to-back championships two years in a row -coached children ranging in age of 6-18

• 

  Wharton Center for Performing Arts

  Jan 2014 - Jan 2015

  Arts Education Intern

  -Helped orchestrate major events such as Young Playwright's Festival, Shakespeare Immersion Program and Take It From the Top-worked on mass mailings and creating education packets for school shows-Excel, Publisher and Outlook

• 

  Michigan State University

  Jan 2015 - Jun 2015

  Assistant Professor

  -Led online assignments and discussions -Graded all assignments and papers

• 

  Manhattan Pool and Leisure

  Jun 2015 - Jan 2016

  Lifeguard

  -Red Cross certified in CPR/AED, First Aid, and Lifeguarding

• 

  New York Sports Clubs

  Jun 2015 - Aug 2016

  Director of Aquatics and Programming

  Oversaw daily operations and events relating to pools and children programming for Manhattan locations. With a focus on driving net revenue gain through membership participation, event sales, and personnel streamlining.Operations: Recruited, trained scheduled and oversaw a team of 40+ employees at two locations. Monitored human and machine operations while adhering to state and local health and safety regulations.

• 

  SMS Assist, L.L.C.

  Sept 2016 - Apr 2020

  Senior Program Manager

  Implemented, planned and managed multiple national client programs focused on business growth, technology advancement and process improvement with a local, national and international support team.Team Leadership: Built and managed a national team of 50+ independent contractors. Supervised and supported a team of local and outsourced personnel, coordinating milestones, progress and potential escalations.Risk Management: Worked with client and in-house teams to develop an evaluation process for current and potential issues. Created and ran daily and weekly reporting to identify/monitor performance of internal and contracted teams.Supply Chain: Worked with incoming clients to evaluate and streamline current processes and spend. Lowered bottom line costs for a new client by 14% by creating more efficient routing of current business.Business Integration: Acted as technical expert on mobile and desktop platforms to ensure uninterrupted delivery of services. Developing new programs to support the strategic direction of the organization.Reporting: Used daily, weekly, monthly and ad hoc reports to manage current processes, identify areas for potential growth and maintain SOC compliance. Identified daily responsibilities and tong-term goals for in-house and outsourced employees through daily reporting.Budget/Operating Plan: Oversaw billing and payment processes for our clients and sub-contracted affiliates totaling over $20 million annually. Show less

• 

  TSMGI

  Jan 2018 - Dec 2019

  National Ronald McDonald Program Manager

  Planned regional and national events for Ronald McDonald appearances. Worked as point person between McDonald’s, PR firm, event planners, media outlets as well as Ronald himself to encourage brand promotion.Event Planning: Helped coordinate Ronald’s appearances at events ranging from regional meet and greets to the Macy’s Thanksgiving Day Parade.

• 

  Quick Release_

  Nov 2020 - now

  Focused on drafting and publishing creative assets including multimedia templates, website enhancements, videos, graphic design, social media posts and more. With an additional focus on disseminating content, executing outbound campaigns, fostering client networks, and crafting engaging social media assets.

  • Global Sales & Marketing Content Specialist

    Jan 2024 - now

  • Senior Project Analyst

    Nov 2020 - Jan 2024