Patrick McKenney

Patrick McKenney

FT Micro Technician

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location of Patrick McKenneyZeeland, Michigan, United States

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  • Timeline

  • About me

    Sr. Manager - Infrastructure & IT - NTT Cloud Communications

  • Education

    • Davenport University

      2006 - 2012
      Bachelor of Science (B.S.) Computer Network Management
    • Davenport University

      2013 - 2019
      Master of Science in Technology Management, MS
    • Davenport University

      2006 - 2009
      Associate of Science (A.S.) Network Managment
  • Experience

    • Northern Michigan University

      Mar 2000 - May 2001
      FT Micro Technician

      Lead team of Student Technicians to support all Staff and Instructor Desktop Machines on Campus and off. Working with departments and user to tailor computer systems to their needs while maintaining the policies of Northern Michigan UniversitySupervising a team of Student Techs, receiving and administering work orders to this team as well as performing break-fix support personally.

    • Miller Johnson Snell & Cummiskey

      Jun 2001 - Mar 2004
      Technology Support Specialist

      Hardware and Software troubleshooting and technical support of a Windows NT/2000 NetworkResponsible for backup system, implementation, daily logging and restoring all files using Computer Associates ArcServe Brightstor.Administrator of Windows 2000 Terminal Server and Citrix MetaFrame XP.

    • IPCS Wireless, Inc

      Apr 2004 - Dec 2005
      Computer Support Specialist

      Second level user support for all IT Systems, including Desktop and Laptop PC's as well as server and related hardware in a Windows 2003 Domain Environment.Support for WAN/T1 Network to retail stores in multiple states as well as support POS stations in both fat clients and thin client implementationsPrimary Server Admin for 2 Citrix Farms, one 2 server farm and one 10 server farm using Presentation Server 4.0, IT File Servers in 4 states as well as BlackBerry Enterprise Server for remote users with BlackBerry devices Show less

    • N-Vint, Inc

      Dec 2005 - Apr 2008
      Network Engineer

      Sr. Level Engineer responsible for implementation and management of N-Vint's 2 Data center locations, running hosted systems on Microsoft Virtual Server 2005 and 2008. Responsible for the maintaining of systems, patch management, security of all systems, internal and hosted clients. Including Exchange 2007 CCR Cluster, various SQL 2005 Clusters, SharePoint Web Farm Servers as well as Microsoft Virtual Server 2005 and 2008.Also responsible for the design and implementation of systems to meet client needs.Designed the layout and installation of the infrastructure in second Datacenter Facility, including server rack placement, Telco placement and infrastructure design.Hardware experience includes enterprise class HP Proliant Servers, Fiber attached HP and InforTrend SAN systems as well as Cisco Routers and Switches and WatchGaurd Firewalls. Show less

    • IPCS Wireless / Sprint Nextel

      Apr 2008 - Jan 2010
      Network Administrator

      Responsible for Implementation of Microsoft System Center Configuration Manager (SCCM) 2007 and full scale deployment of over 400 new machines in company. Including Operating System Deployment using SCCM, packaging applications, MS Windows Patching and helping to define business requirements for hardware and software for all users in organization. Act as technical lead to Level 1 and Helpdesk Technicians to train on new machines and new troubleshooting techniques. Project time line 12 months.Maintain SharePoint system and assist users with utilizing the tool for effective communication and management of company data.Support and maintenance of hardware to support SharePoint and SCCM in a multi-state environment, including VMWare and HP Proliant Servers. Primary administrator for RIM BlackBerry Enterprise Server. Show less

    • NVINT

      Jan 2010 - Apr 2014
      Director, Cloud & Infrastructure Services

      Provide leadership to the engineering team at NVINT as well as interfacing with clients and designing Cloud infrastructures to help our clients use IT more efficiently. Experience with Lync VOIP Solutions, Exchange, Hyper-V and System Center products to provide solutions to clients in Public, Private or Hybrid Cloud implementations.

    • Davenport University

      Jan 2013 - Aug 2020
      Adjunct Instructor

      Classes taught: NET141: Windows Client, NET241: Windows Server Infrastructure, NETW435: Server Virtualization, NETW341 Advanced Configuration, Windows Server 2012R2

    • Arkadin

      May 2014 - Mar 2022

      In my current role I'm helping to guide the datacenter strategy for NTT: Cloud Communications to align the vision of executives and our data center strategy in order to provide world class services to our global customers from global and efficient datacenter foot print, currently encompassing 22 datacenters in 14 countries on almost every continent in the world.The Data Center Platform team to manages all aspects of our global datacenter infrastructures. In my role as manager I’m working with all of our service lines to ensure that our datacenter resources are able to provide the core services needed for their systems to service our customers. Coordination of day to day activities on our multi-national team for activities within our datacenters such as managing cross connections to carriers, equipment installation and decommission and ensuring that the physical security and resources provided by our datacenter meets our needs and is also cost effective. Show less

      • Sr. Manager - Infrastructure & IT

        Oct 2019 - Mar 2022
      • Manager - Global Datacenter Operations & Compute Services

        Jun 2019 - Apr 2021
      • Senior System Engineer

        May 2014 - Jun 2019
    • NTT Ltd.

      Oct 2019 - now
      Sr. Manager – OneCloud Infrastructure & IT

      In my current role I'm helping to guide the datacenter strategy for NTT: Cloud Communications to align the vision of executives and our data center strategy in order to provide world class services to our global customers from global and efficient datacenter foot print, currently encompassing 22 datacenters in 14 countries on almost every continent in the world.The Data Center Platform team to manages all aspects of our global datacenter infrastructures. In my role as manager I’m working with all of our service lines to ensure that our datacenter resources are able to provide the core services needed for their systems to service our customers. Coordination of day to day activities on our multi-national team for activities within our datacenters such as managing cross connections to carriers, equipment installation and decommission and ensuring that the physical security and resources provided by our datacenter meets our needs and is also cost effective. Show less

  • Licenses & Certifications

    • Microsoft Certified IT Professional: Virtualization Administrator on Windows Server 2008 R2

      Microsoft
    • Microsoft Certified Technology Specialist: Data Protection Manager

    • Microsoft Certified Technology Specialist: Desktop Virtualization

      Microsoft
    • Microsoft Certified Technology Specialist: Windows Server 20008 R2, Server Virtualization

      Microsoft
    • Microsoft Certified Technology Specialist: Windows Server Virtualization

      Microsoft
    • MCSA: Windows Server 2012

      Microsoft
      View certificate certificate
    • VMware Certified Professional: Data Center Virtualization

      VMware