Kalama Kyebo

Experience

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  ASAP Travel andTours

  Jul 2005 - Aug 2011

  Travel consultant

  Design corporate and family travel plans Book flights, arrange for transportation, and secure hotel reservations Arrange for necessary documents required for traveling Update airfares boards as soon as the office opens. Answer phone calls and fax necessary details to clients referring to travel needs. Help clients in getting passports and visa from different countries. Train clients on how to keep and revise their individual travel databases.Research on clients' preferred locations and ensure whether it is safe to travel to that country Show less

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  Crowne Plaza Cleveland Airport

  Aug 2011 - Nov 2013

  Front Desk Supervisor/HR Coordinator

  Schedule interview and collect necessary documents from selected candidates. Prepare, maintain, and distribute employee handbook for making employees aware of the management policies.Schedule training of new employees and provide HR policy guidance Identify skills and experience of candidates and provide training for handling additional duties Ensuring that the check in and check out formalities of the guests and customers were fulfilled properly.Train Front Desk Agents.Respond to guest quires. Show less

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  Sheraton Cleveland Airport

  Nov 2013 - Aug 2014

  Front office supervisor

  Making and confirming reservations, verifying and collecting payments, issuing room keys, controlling guest access to safe deposit boxes, and contacting housekeeping or maintenance when guests report a problem. Assist in training front desk Agents.

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  Sheraton Hotels & Resorts

  Aug 2014 - Oct 2015

  Guest Services Manager

  Manage guest and front office operations .Assists with check-in/-out as well as respond to guest's requests and complaints. Oversee lobby operations, concierge and valet services and provide assistance to guests as needed. Monitor scheduling of employees and oversees department during shifts and compliment training programs

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  Starwood Hotels & Resorts Worldwide, Inc.

  Nov 2015 - Dec 2016

  Operations Supervisor
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  Marriott Hotels

  Dec 2016 - Dec 2019

  • Director Of Housekeeping

    Dec 2017 - Dec 2019

  • Housekeeping Manager

    Dec 2016 - Dec 2017
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  Glenstone Museum

  Dec 2019 - Apr 2023

  Services Manager
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  Stormfish Scientific Corporation

  Jan 2023 - now

  • President and CEO

    Jan 2024 - now

  • Vice President

    Jan 2023 - Mar 2024