Emma Tanabe

Experience

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  Tw telecom

  Jun 2013 - Sept 2013

  Intern Technology Management

  Contributed to a company-wide project to convert to a new intranet using SharePoint 2013. Utilized web development skills, participated in and led executive level meetings, applied creativity to promotional marketing tactics to spread awareness of the project, and coordinated ideas amongst numerous departments.

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  Oracle

  Aug 2015 - May 2018

  Technical Support Engineer
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  Oracle Japan 日本オラクル

  May 2017 - Jan 2024

  - Partner to senior leadership across the Japan and Asia Pacific regions, liaising on planning, governance, reporting, and execution of programs and initiatives. - Helm strategic direction and execution of the foremost revenue-generating sales programs in Oracle’s SaaS Cloud business.- Design comprehensive, functional “one-stop-shop” reports which leadership leverages to make crucial business decisions. - Proactive approach to identifying opportunities to improve and automate processes.- Educate sales and other X-LOB counterparts how to leverage tools, processes, and systems to execute on sales plays. Show less As a commercial manager, I specialized in aligning with the largest and most complex deals in Japan. Leveraging my problem solving expertise in developing compelling commercial models, negotiating T&C’s, and supporting sales to accelerate the approval process for highly complicated deals. I also played a role in training and educating the sales teams on business practices and commercial options through enablement sessions. My ability to develop innovative commercial models and navigate the intricacies of the Japanese market enabled me to contribute to the success of several key deals during my tenure in this role. Show less As a program manager, I was responsible for establishing and running a Large Deals program for the SaaS business in Japan. I developed and supported cadence between key stakeholders, tracked strategic and large opportunities, and assisted with escalations and requests for global resources and support not available in Japan. In addition, I took on several side projects across the JAPAC regions, including the development of a monthly Newsletter in both English and Japanese, the launch of a Large Deals Portal, and the planning and implementation of a new Recognition program for the applications organization and supporting functions. Through my efforts, I was able to streamline processes and improve collaboration, which helped drive success for the business and our clients. Show less As a technical support specialist, I have extensive experience in resolving technical service requests related to the E-Business Suite's PO and procurement modules. In this role I utilized my technical skills in SQL, Oracle Database, Linux, and other technologies to gather and analyze customer data in order to investigate and resolve issues. My strong bilingual proficiency in both Japanese and English were instrumental in communicating effectively with both Japanese Top Accounts and global clients. Additionally, I also contributed to the development of technical documentation in both Japanese and English, for both customer-facing and internal use. Alongside my professional pursuits, I actively engaged in a variety of communities at Oracle, including the OWL (Oracle Women's Leadership), Shogi Club, Oracle Volunteers and others, to stay connected with peers and contribute to the growth and development of the company's culture. Show less

  • Program Lead, JAPAC Business Operations

    Apr 2020 - Jan 2024

  • Commercial Manager, JAPAC SaaS Commercial Management

    Nov 2019 - Apr 2020

  • Large Deals Program Manager

    Mar 2019 - Jan 2020

  • Technical Support Engineer

    May 2017 - Mar 2019
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  Integrated Strategies, Inc

  Mar 2024 - now

  Financial Advisor