Olaitan K.

Experience

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  Earlyon Technology Ltd

  Oct 2006 - Jan 2007

  Café Administrator/Accountant

  Earlyon Technology LTD, # 1 Gomola Building, Unity Road, Ilorin, Kwara State.; Preparation of petty cash and cash positionPreparation of salesScanning of Document/PictureMicrosoft ExcelMicrosoft Word processingNetworking (Local Area Network, Wired and Wireless)System Installation, Maintenance and RepairSoftware Installation, Maintenance and RepairComputer Repair Project Executed Cyberdom café phase3, Ilorin, Kwara State.20 Clients(workstations) set-up for internet ready with wireless available within the premises. Show less

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  Hillmat Hotel LTD

  Mar 2010 - Nov 2011

  Admin/Network Administrator/Secretary

  Hillmat Close Awedele off Secretariat Road, Ado-Ekiti, Ekiti State.Café Department; Networking (Local Area Network, Wired and Wireless)System Installation, Maintenance and RepairSoftware Installation, Maintenance and RepairPreparation of internal MemorandumComputer RepairTaken of the Minute of the MeetingIn Charge of the Notice General Board

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  Hillmat Group of Company

  Jul 2011 - Jan 2012

  (NABAFS)

  • Information Technologies

    Jan 2010 - Jan 2012

  • Organizational Membership

    Jul 2011 - Aug 2011
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  MTN Nigeria

  Mar 2013 - Dec 2014

  Supervisor CCR

  • Accept customer desktop and laptop systems in-store for repairs.• Request information about software and hardware issues and document all concerns.• Troubleshoot systems to determine needed hardware or software changes.• Break down systems, remove malfunctioning hardware, and install new parts.• Check system software and data integrity.

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  Amazon

  Sept 2015 - Jul 2017

  Associate

  stow, AFE pack, pick and problem solve

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  Select Medical Rehabilitation

  May 2016 - Jul 2017

  Rehabilitation Technician

  · Observe patients during treatment to compile and evaluate data on patients' responses and progress, and report to physical therapist.· Instruct, motivate, safeguard and assist patients practicing exercises and functional activities, under direction of medical staff.· Secure patients into or onto therapy equipment.· Transport patients to and from treatment areas, using wheelchairs or providing standing support.· Maintain equipment and furniture to keep it in good working condition, including performing the assembly and disassembly of equipment and accessories.· Clean and organize work area and disinfect equipment after treatment.Arrange treatment supplies to keep them in order.· Change linens, such as bed sheets and pillow cases.· Assist patients to dress, undress, and put on and remove supportive devices, such as braces, splints, and slingsParticipate in patient care tasks, such as assisting with passing food trays and feeding residents, and bathing residents on bed rest. Show less

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  Foxconn

  Jul 2017 - Dec 2019

  Information Technology Support Specialist

  1. Closed 95% of trouble tickets on the first call without escalation.2. Achieved a user satisfaction rating of 4.9/5.0 (14% higher than average); consistently logged andmonitored ticket status to ensure fast, quality resolution of every issue using HP service now and FIHhelpdesk service.3. Imaging computers using Fog Server.• Setup and maintain local and network printers (HP, Zebra, Sato etc.).4. Managing 7 different servers using Zabbix for 500+ production operators and maintaining ActiveDirectory (password reset, user creation and deactivation and setting policies).5. Ensure operators achieve/perform to daily targets and output of production.6. Perform diagnostics and troubleshooting of multiple issues, document help desk tickets/resolutionsusing HP serviceNow and FIH helpdesk service, and maintain equipment inventory lists.7. Diagnosed software issues, installed software, and removed malicious programs. Show less

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  Lhoist

  Jan 2020 - Mar 2020

  Help Desk Analyst II

  1. Advanced knowledge and troubleshooting skills of Windows 10 and MS Office applications.2. Strong expertise in mobile computing technologies, including VPN and laptop deployment, remote management and support.3. Strong understanding of the use of imaging server as well as the configuration, testing, deployment, and patching of client desktop computing hardware, software, and peripherals.4. Familiar with using and troubleshooting the SCCM client, resolving common problems with updates and software deployments.5. Experience with network troubleshooting tools (e.g. ping, tracert), patch panels, Cisco network equipment (switches/routers), AP routers, network protocols- Domain Name System (DNS), Transport Layer Security (TLS), Secure Shell (SSH).6. Experience with Active Directory and troubleshooting within a LAN/WAN environment.7. Good understanding of Remote Desk Protocol (RDP) terminal server functionality, including server clusters and troubleshooting Windows Server OS.8. Experience with teleconference systems(Cisco VOIP) and conference room A/V systems and basic knowledge of WeBex collaboration software. Show less

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  ACH Child & Family Services

  Apr 2020 - Oct 2023

  Helpdesk\Network Support

  1. Triage and troubleshoot all manner of IT issues, including account/authentication issues, hardware andsoftware issues, network and VPN issues, and issues relating to mobile devices2. Provide remote desktop support using RDP, TeamViewer and Logmein3. Onboarding and Offboarding users in AD, adding users to group using GPO.4. Client Computing Support Experience: competency in supporting basic computing hardware,components, and peripherals across a wide variety of platforms, devices, and manufacturers.5. Provide exemplary customer service to Clients via phone and email.6. Configure and troubleshoot access point(Miraki)7. Basic knowledge of VOIP and Webex system, and enterprise cloud based phone system.8. Perform and manage technical evaluation and penetration testing of internally- and commercially-developed applications (web, desktop, and mobile), systems, and medical devices.9. Assist in evaluating and developing the security controls for IT solutions of all types (mobile, web,client-server, etc).10. Maintain current knowledge of security vulnerabilities, threats, and industry standard methodologies(both within and external to the healthcare industry).11. Participate in appropriate and relevant conferences and courses to maintain technical proficiency.12. Assist in developing and implementing an annual personal education plan to develop and maintaincurrency of security-related skills, technologies, methodologies, and standard methodologies. Show less

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  Salcomp Manufacturing USA

  Mar 2023 - now

  MES Engineer

  Collaborate with business stakeholders, Enterprise MES team and implementation partner(s) to configure, build, and deploy the MES.Integrate MES systems with Enterprise Resource Planning (ERP), Supervisory Control and Data Acquisition (SCADA), and other manufacturing systems like SAP MES integration.Support the daily operation and future enhancements of MES and lower-level systems as an IT system owner and technical expert.Ensure administration of the MES Platform with Vendor and Custom applications.Customize and configure MES software to meet the unique needs of the manufacturing facility and ensure that the system is aligned with industry best practices and standards.Work with quality assurance teams to validate the system and ensure compliance with regulatory standards.Provide training to end-users and other stakeholders on how to use the MES system effectively.Create user documentation and support materials.Diagnose and resolve technical issues related to the MES system.Implement traceability for components used in the assembly process.Provide ongoing support and maintenance, addressing system upgrades, patches, and bug fixes.Identify opportunities for process improvements within the MES system and work with stakeholders to implement enhancements that increase efficiency and productivity.Oversee the collection, storage, and retrieval of data from the MES system and ensure data integrity and accuracy for reporting and analysis.Develop reports in Infobatch, SQL, etc.Implement and maintain security measures to protect MES data and systems from unauthorized access or cyber threats.Develop PRN labels in applications like Infobatch, Bartender, and ZebraDesign.Maintain comprehensive documentation of MES system configurations, processes, and changes.Create BI Dashboards to track KPI for critical business processes.Provide escalation on-call support. Show less