Sathish Mohan

Experience

• 

  Accenture

  Oct 2014 - May 2017

  Software Engineering Development Analyst

  * Providing production maintenance for SIGN, Copywriter, Telxon UI, TAS, SUCA and Secure vault applications for Best Buy/Future shop Canada, US and Mexico Chains. * Designing, developing, integrating customized systems and packages and web servers to increase client programming as well as processing efficiency of eApp, SIGN and TAS.* Identify critical application risks and make improvement recommendations. * Provide the fix for the client reported defects for the eApp, SIGN, and TAS applications.* Conducting business re-engineering by designing, developing and implementing existing system functions and components.* Involved in analyzing client business operations and providing sophisticated advisory service to improve business process related to SIGN, TAS, eApp, Secure Vault and Telxon UI.* Resolving Tickets assigned to my team to fix the issue to ensure that the applications are up and running and verifying that incidents, knowledge documents, problem tickets, change request are accurately, tracked, updated keeping to set SLA's. * Documenting deliverable thoroughly and according to standards and communicating status to Team coordinator on a regular basis.* Communicate effectively with all the stake holders in case of issues and take responsibility of getting things done by contacting the right people at the right time. Also Interacting with store employees, vendors, business teams, incident management, problem management and change management teams to triage, track, resolve manor incidents. Show less

• 

  PowerSchool

  May 2017 - now

  • Manager

    Mar 2024 - now

  • Associate Manager

    Apr 2022 - Mar 2024

  • Lead Software Engineer

    Apr 2020 - Mar 2022

  • Senior Software Engineer II

    Apr 2019 - Mar 2020

  • Senior Software Engineer

    May 2017 - Mar 2019