Abu Muhammad

Experience

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  American Medical Association

  Jan 1997 - Nov 2004

  Sales Manager

  I was a proud part of executing marketing initiatives. My creativity and problem solving played a pivotal part in remodeling marketing as a whole. I directed the training program creating comprehensive materials for all team members resulting in improved performance metrics across the board. Trained customer service representatives on a full range of products and how to sell them. Serving as a leader for questions, coaching, and development.

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  Merck & Company, Inc.

  Nov 2004 - May 2011

  Customer Account Executive

  Merck is a global health care leader with a diversified portfolio of prescription medicines, vaccines and consumer health products. As a Customer Account Executive I served as a key member of the Customer Team, playing a critical role in supporting Merck's customer centric high-touch business model. I was responsible for using my passion in engaging with people to help maximize the customer experience. I collaborated with the Customer Team often to understand and identify Health Care Provider (HCP) customer needs, support customer strategy, and ensure that Merck was viewed at a level beyond company standards.I also, spearheaded the Merck Journey for Control Diabetes Project to address diabetes health care issues for physicians and their patients increasing revenue by 50% and over $1,000,000. And lastly, I earned the Exceptional Leadership Standards Award for team leader and the Director’s Award for excelling in the top 15% for region sales and market share. Show less

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  American Medical Association

  Jun 2011 - Jan 2016

  Executive Sales, Business Services Group/Constituency Group Manager, Minority Affairs Section (MAS)

  The American Medical Association is the largest association of physicians—both MDs and DOs—and medical students in the United States. Executive Sales, Business Service Group (2015-2016)Serving in executive sales, I led the revitalization of business development and relationship management teams using data analytics. Frequently, I collaborated with managers in engineering a new business model and pricing strategies thus surpassing all sales goals and metrics from the previous year._________________________________Constituency Group Manager, Minority Affairs (2011-2015)As a Constituency Group Manager, I refocused operations in the Minority Affairs Section (MAS). Creating solutions daily for a broad range of issues and activities. Serving as one of the SME's (subject matter expert) in project management, implementation, product development, and program management initiatives. Show less

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  American Academy of Orthopaedic Surgeons

  Feb 2016 - Feb 2019

  Director, Society Relations

  The Academy is the preeminent provider of musculoskeletal education to orthopedic surgeons and others in the world. As a Directory of Society Relations, I successfully managed and oversaw a $1.5 million budget for 3 specialty orthopedic societies. I assigned projects to staff, delegating tasks efficiently, ensuring successful execution of programs and compliance adherence by offering supervision, training, coaching, and development opportunities. I delivered multiple projects with results that were beyond expectation, meeting deadlines, quality, budget, and performance. And I also, launched (new project) Industry Relations Task Force with industry leaders escalating an upsurge of 95% in revenue versus previous benchmarks. Show less

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  AKGG Consulting LLC

  Feb 2019 - Sept 2022

  Managing Principal

  A strategic diversity consulting firm delivering business and community engagement for mid-sized companies and mission-based organizations.Drove high priority meetings, facilitating productive dialog around leadership and operations support for commercial and mission-based projects. Introduced new short and long-term goals designed to significantly impact community development and business relations, always exceeding company expectations after evaluation.

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  CCIM Institute

  Nov 2019 - Mar 2020

  Leadership Coordinator

  The CCIM Institute is a trade association that educates and equips commercial real estate professionals.As a Leadership Coordinator I gained dependability from executive team members by successfully diagnosing opportunity misses and prioritizing business strategies. I was Trusted to provide several department leaders recommendations and consultations to improve teamwork, moral, and work culture. Formulated end-to-end plans and action steps to identify key performance indicators and optimized team performance. Show less

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  Enterprise

  Sept 2021 - now

  Management Trainee of rental car operations for The Westin, Sahara Hotel, Virgin Hotel, and all Ceasars Properties on the Las Vegas Strip.Skills: Account Management , Revenue Analysis, Fleet Management, Business Strategy, Employee Engagement, Customer Service & Sales. Recipient of Elite to Eat Honor and 3-time Players Club Award Winner for Top Sales & Service for Hotels.

  • Risk Management Coordinator State of Nevada

    Oct 2022 - now

  • Management Trainee

    Sept 2021 - Oct 2022