Ketaki Jethani

Experience

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  Accenture

  Jan 2017 - Jul 2017

  Associate Software Engineer
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  Social Responsibility Cell, XIMB-XUB

  Jul 2018 - Feb 2020

  Core Member
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  TripExploria

  Feb 2019 - Mar 2019

  Market Research - Competitive Intelligence

  Conducted competitive intelligence research with in-depth profiling of top 5 competitors; proposed customer acquisition strategies and recommended effective ways to increase awareness.

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  4 Minute Mile Marketing Services Private Limited

  Apr 2019 - May 2019

  Business Development Intern

  4 Minute Mile is a B2B deal aggregator that curates low-cost customer acquisition, retention and gratification campaigns.Worked on lead generation, sales pipeline building and translating campaign briefs.

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  Tata Consultancy Services

  Sept 2020 - May 2021

  Business Analyst

  Contributed to client-focused proposals and responded to RFPs/RFIs for current and prospective retail customers, integrating latest industry trends and best practices, addressing pain points and proposing innovative solutions.Ideated with teams for supply chain solutions and PoVs ranging from supplier hypercollaboration to last mile connectivity.

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  Tata Consultancy Services

  Nov 2022 - now

  •Mapped e2e P2P processes and identified business requirements and pain points from PO generation to Invoicing, performed gap analysis and devised strategy for procure to pay transformation through improved and optimised processes, revised operating model, behavioural change and tech inplementation to achieve a high integrity value chain and enablement of Good Faith Receiving. •Prepared the business proposal and contributed to the business case to achieve objectives: standardisation of processes, PO integrity, clear stock ownership and waste reduction across network, securing a multi-million deal.•Analysed 5000+ supplier queries, and conducted interviews to identify root causes for ASN failures, then utilised in an alerting solution, reducing ASN failures from 15% to 1.2%.•Designed Debit Note solution, Supply Chain Reference Data checks, and Contract Management solution, conducting requirement elicitation and design workshops, defined vision and prioritised features by liaising with the product team and cross-domain teams like Finance, Legal, Logistics, 3PLs, Supplier Compliance and Master Data teams; identified business use cases, crafted user stories, developed and reviewed test cases, facilitated and participated in UAT.•Managed cross-functional and cross-border teams for testing and transition of 200+ suppliers onto a new payment model, translating to a 98% reduction in invoice queries.•Managed partner ecosystem communication and change management through comprehensive rollout plans, training sessions, regular engagements, briefing sessions, readiness and key metrics tracking. This resulted in 10-spot jump to the 1st Spot for the retailer in the supplier survey conducted by Grocery Code Adjudicator (GCA).•Presented weekly project updates to leadership teams and flagged potential risks.•Maintained Project and Product Roadmap.•Represented the Business Transformation team, presenting the success story to the CTO and Product Head during offshore visits. Show less

  • Lead Business Analyst - Free Standing Display Units Traceability @M&S Foods

    Jul 2024 - now

  • Lead Business Analyst - Procure to Pay Transformation - @ Marks and Spencer, Foods

    May 2021 - Jun 2024

  • Lead Business Analyst - Strategic WMS Integration @Leading Irish Fashion Retailer

    Nov 2022 - Jan 2023