Olya Shershen

Experience

• 

  NordicResults

  Feb 2017 - Jun 2018

  Office Manager

  - Create a safe and inclusive work environment.- Assist in overall office asset management tasks, including inventory management and related documentation.- Manage internal operational expenses, report on expense transactions, and maintain constant communication with budget holders.- Oversee day-to-day operations of office facilities and utilities, ensuring their appropriate maintenance and repair for optimal function, including related maintenance service contracts as needed.- Organize team-building activities. Mostrar menos

• 

  Linkup Studio

  Jul 2018 - Jan 2024

  - Developed and executed a comprehensive operational strategy aligned with organizational goals, focusing on driving efficiency, scalability, and profitability.- Collaborated with the CEO and executive team to develop and execute long-term strategic plans to scale the business.- Oversaw all aspects of operations, including HR, recruitment, finance and delivery, ensuring alignment with business objectives and regulatory compliance- Implemented performance metrics and KPIs to track progress and drive continuous improvement efforts across operational functionsSpearheaded corporate social responsibility initiatives- Led change management initiatives to successfully implement new technologies and processes, fostering a culture of innovation and adaptability- Led initiatives to improve internal communication and collaboration, enhancing productivity and efficiency across the organization.- Managed vendor relationships and negotiated contracts to optimize costs- Configured Atlassian tools, including Jira and Confluence, to optimize project tracking and collaboration processes Mostrar menos - Monitored day-to-day operations, ensured timely completion of internal projects and searching for opportunities to optimize operating costs;- Took part in the development, implementation and maintenance of company policies and procedures- Administered task management/tracking tools to ensure smooth project execution (using Hubstaff and Redmine)- Spearheaded the establishment of rules and templates for providing oversight and control, ensuring financial accuracy in operational processes- Managed end-to-end invoicing processes, including calculation, creation, and distribution of invoices for individual projects- Produced insightful reports to monitor employee tasks, facilitating efficient resource allocation- Worked closely with HR and departmental leaders to pinpoint opportunities for skill enhancement and training, aiming to bolster resource capabilities- Collaborated with HR and departmental leadership to pinpoint areas for skill development and training, with the goal of enhancing resource capabilities- Spearheaded organization and implementation of L&D programs for top managers and delivery teams- Supported in Reward cycle processes (headcount planning, salary review, bonus payment) Mostrar menos

  • Chief Operating Officer

    Nov 2020 - Jan 2024

  • Operations Manager

    Jan 2019 - Nov 2020

  • Assistant To Chief Executive Officer

    Jul 2018 - Sept 2019