Jayaraj Mudaliar

670 followers

Ahmedabad, Gujarat, India

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Timeline
About me
Manager, Operations at TTEC | Certified in Data Science | Practicing ML | Toastmaster | MBA in Finance |
Education
- Indira Gandhi National Open University
  2010 - 2014
  Master of Business Administration - MBA Finance, General
- Gujarat University
  1997 - 2000
  Bachelor of Science - BS Chemistry
  C U Shah Science College
Experience
- Motif, Inc.
  Nov 2004 - Nov 2017
  - Assistant Manager, Operations
    Apr 2014 - Nov 2017
  - Supervisor, Operations
    Jan 2011 - Mar 2014
  - Team Leader, Operations
    May 2008 - Dec 2010
  - Process Associate
    Nov 2004 - Apr 2008
- TTEC
  Nov 2017 - now
  Manager, Service Delivery - Client Operations
  Processes: Web | Voice | Back office | Research { USA | UK | AUS } Industry: eCommerce - Travel, Pharmaceuticals & Job Portal websitesServices: Customer Service, Content Moderation, Fraud Investigation & Management Consultants
Licenses & Certifications
- TCS iON ProCert - Analytics
  TCS iON Life Long Learning
  Oct 2018
- Data Science with Python
  Jigsaw Academy
  Jul 2018
- Data Science with R
  Jigsaw Academy
  Apr 2018
- Data Science with SAS
  Jigsaw Academy
  Nov 2017
- Text Mining in R
  Jigsaw Academy
  Jan 2019