Musab Rahma

Experience

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  ADOBRTECH SUSTAINABILITY GENERAL TRADING

  Jan 2013 - Jan 2017

  Ecommerce Specialist

  • I had worked as remote employee for the position and was managing e-commerce and digital operations. • Managed Ecommerce business for the company and established business on social media and company website. • I had worked with Order fulfillment and logistics manually. • I had created digital marketing strategies and content, marketing calendar for all marketplaces. • I was working as content planner for social media presence for the brand development.

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  Canar Telecom

  Jan 2017 - Nov 2018

  Sales Specialist

  • Put the Clients first by integrating all brand and seasonal campaigns in customer facing 360 experience across mobile, website, print, direct mail, email, social media, store windows, and instore signage with consistent and repeatable processes for the first time in history.• Supervised and mentored team of two sales associates to drive sales of servers and networking gear.• Assisted regional managers to perform corporate planning, including budgeting, forecasting and longterm planning.Maintain all aspects of sales operations and promotional activity to make sure that the online store runs continuously smoothly. Show less

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  Omega For Engineering Industries

  May 2018 - Jan 2020

  Ecommerce Executive

  • Providing a new experience in the field of construction by displaying the 3D-model project to Clients,according to their requirements from home• Resolved Clients issues in a timely and efficient manner executive • Built relationships with Clients and ensured their satisfaction• Managed a team of customer service representatives• Oversaw Omega's Online Clients Engagement over all Email Marketing, Website, Creative, and Customer Service teams, as well as defining Omega's online marketing strategy for 2 years to increase online revenue by 20%. Show less

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  Shilla249

  Jan 2021 - now

  ECOMMERCE OPERATIONS MANAGER

  Led the development and implementation of new ecommerce initiatives, including the launch of a new website, the introduction of new payment methods, and the expansion into new markets.• Manage online store platform with 80 completed orders daily.• Increased ROI on marketing spend by 50% in paid social and digital media within ROI ranges of 80 to90% in total. Integrated digital to be a key element of SHILLA249’s brand growth, shifting over 50% in spend within a 50K global marketing budget to more measureable digital programs.• Drove the follower’s engagement across Instagram, Twitter, Facebook, Pinterest, and Snapchat covering many different campaigns including brand, celebrity, blogger, and UGC. Show less