
Snjezana Batcha
Marketing Assistant and Account Manager

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About me
Key Account Manager for Beauty care and Small kitchen appliances - Adriatic
Education

Faculty of Political Science
2016 - 2017Master’s Degree Political Science and Government
Faculty of Political Science
1999 - 2016Bachelor’s Degree Political Science and Government
III. Gymnasium Zagreb
1995 - 1999High School
Poslovno učilište Experta
2022 - 2023Project Manager Project Management
Experience

Megatrend
Feb 2004 - May 2007Marketing Assistant and Account ManagerMarketing Assistant:• Preparation of customized marketing activities, taking into account local trends, perceptions of consumers, competition and sales strategy, all in order to improve sales;• Active management of marketing strategy including all activities related to PR, organizing events, updating websites, advertising and preparation of promotional materials; • Support to sales initiatives.Account Manager:• Full responsibility for accounts: collecting orders, invoices and all supporting documents, management of partner debt in cooperation with finance department, marketing activities and promotions;• Responsibility for achieving company and personal targets, increasing sales, market share and number of active accounts;• Preparation of tender offer and documents. Show less

Končar elektronika i informatika
Jun 2007 - Oct 2007Account Manager• Responsibility for the active customers and acquisition of new customers;• Responsibility for achieving necessary plans and targets;• Responsibility for orders, invoices and all supporting documents.

ASBIS Adriatic
Oct 2007 - Mar 2015Product, Marketing and Account ManagerProduct manager:• Full responsibility for the success and market placement of assigned product lines, product launches;• Maintaining and developing good relationships with suppliers in the effort to achieve maximum benefits for the company;• Analysis and forecasting of market development and consumer behavior; competition monitoring;• Responsibility for the achievement of quarterly and yearly goals and fulfillment of plans, thereby optimizing the procurement process and action to avoid old stock;• Sales team support on a daily basis;• Pricing strategy and daily monitoring of sales activities (price, GP, GM and payment terms).Marketing manager:• Marketing planning and adjustment of the central marketing strategy and marketing campaign to the local market by taking into account local trends, perceptions of consumers, competition and sales strategy;• Responsible for managing marketing budget for the assigned category;• Active management of marketing strategy, including all activities related to PR, organizing events, updating websites, advertising, and raising awareness of assigned products through social networks;• Responsibility for the preparation of promotional materials (collaboration with designers, active orders and inventory management).Account manager:• Full responsibility for accounts: collecting orders, managing invoices and all supporting documents, management of partner debt, joined marketing activities and promotions;• The responsibility for achieving company and personal plans with key parameters (increasing the number of active customers, GP, revenue per customer);• Daily analysis and planning. Show less

Hangar 18 d.o.o.
Apr 2015 - Jun 2015Product Manager• Full responsibility for product development, forecast, orders, localization and market placement of new product lines, product launches;• Analysis and forecasting of market development and consumer behavior; competition monitoring;• Sales team support on a daily basis.

Samsung Electronics - SEAD
Jul 2015 - Oct 2016Product Manager, Partner Account Manager and Marketing Communication Manager for SEAD RegionProduct line manager IT and WG:• Full responsibility for the success and market placement of assigned product lines, product launches;• Analysis and forecasting of market development and consumer behavior; competition monitoring, reporting on daily basis;• Responsibility for the achievement of weekly, monthly, quarterly and yearly goals and fulfillment of plans, thereby optimizing the procurement process and action to avoid old stock;• Coordination of sales team to optimize workflow and to achieve targets, sales team support on a daily basis;• Pricing strategy and daily monitoring of sales activities.Partner account manager IT:• Full responsibility for achieving and further developing of business and sales results with national and international key accounts in the B2C and B2B segment of the market;• Setting sales plans and promotion activities together with the sales team including product and price planning;• Monitoring of company’s and partner’s stock level and providing sell out solutions;• Negotiations for annual contracts per account with the aim to optimize long-term value creation.Marketing communication manager for white goods:• Marketing planning and adjustment of the central marketing strategy and marketing campaign to the local market by taking into account local trends, perceptions of consumers, competition and sales strategy;• Active management of marketing strategy, including all ATL and BTL activities (event and hospitality management, in-store promotions, roadshows etc.)• Support to sales initiatives, • Preparation of promotional materials. Show less

Panasonic CEE Group
Apr 2017 - now• Full responsibility for developing and maintaining channel in Adriatic market (eight countries) & Hungary (last 8 month): channel set up, yearly negotiations, forecasting, sales and marketing activities;• Analysis and forecasting of market development and consumer behavior; competition monitoring;• Ad hoc and independent decisions based on market changes and partner requests;• The responsibility for achieving company and personal plans with key parameters.
Key Account Manager for Beauty care and Kitchen appliances - Adriatic
Apr 2020 - nowBusiness Develop Manager for AV accessories - Adriatic & Hungary
Apr 2017 - Mar 2020
Licenses & Certifications
- View certificate

Soft Skills for Sales Professionals
LinkedInDec 2020 
Microsoft Excel 2013 Certification
EdukaCentarJul 2022- View certificate

Job Skills: Learning Retail Sales
LinkedInNov 2020 - View certificate

PowerPoint Quick Tips
LinkedInDec 2020 - View certificate

Presenting to Senior Executives
LinkedInDec 2020 - View certificate

Complex Negotiation Tips
LinkedInNov 2020 - View certificate

Effective Listening
LinkedInNov 2020 - View certificate

How to Proactively Manage Conflict as an Employee
LinkedInNov 2020 - View certificate

How to Manage Your Manager
LinkedInDec 2020
Languages
- enEnglish
- crCroatian
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