Karn Heavey

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Hawke's Bay, New Zealand

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Timeline
About me
Systems Support Team Leader at Eastern Institute of Technology (EIT)
Education
- Havelock North High School
  2002 - 2006
- Massey University
  2010 - 2011
  Postgraduate Diploma in Business and Administration (Business Information Systems) Information Systems
  Advanced Project Management, Advanced IT Management, Advanced Strategic Management, Research Methods in Business
- Victoria University of Wellington
  2011 - 2014
  Master of Information Studies Library Science
  Electronic publishing, digital technologies, digital curation, information architecture for the web, information management.
- Eastern Institute of Technology
  2007 - 2007
  Diploma in Information and Communications Technology(Level 5) Information Technology
- Eastern Institute of Technology
  2008 - 2009
  Bachelor of Computing Systems Information Technology
Experience
- Eastern Institute of Technology
  Jul 2011 - now
  • Manage technical upgrades, testing and support to MyEIT, the EIT student portal.• Manage online student communications and upgrades.• Manage technical upgrades and changes to Library & Learning Services website.• Manage customisation, upgrades of SharePoint Library Team Site • Administrator for the Quality Management System.• Liaise with IT Services staff for upgrades, technical support and projects• Regularly update various technical and user documentation.• Liaised with students and staff and assisted with various information needs.• Supervision of Bachelor of Computing Systems helpdesk students.• Liaison Librarian for School of Trades and Technology. Show less
  - Systems Support Team Leader - Acting
    Jan 2023 - now
  - Technical Project Leader
    Jun 2016 - now
  - Assistant Librarian - Electronic Services
    May 2014 - Jun 2016
  - Electronic Services Technician
    Jan 2012 - May 2014
  - Library Technology Assistant
    Jul 2011 - Dec 2011
Licenses & Certifications
- New Zealand Certificate in Business (First Line Management) (Level 4)
  ECampus NZ
  Dec 2022
  View certificate
- BCS Foundation Certificate in Business Analysis V4.0
  BCS, The Chartered Institute for IT
  Sept 2022
- Certified Associate in Project Management (CAPM)
  Project Management Institute
  Nov 2020
  View certificate
Honors & Awards
- Awarded to Karn Heavey
  Information Management Services Limited (IMS) academic excellence award for Bachelor of Computing Systems - Mar 2009
- Awarded to Karn Heavey
  Cyclone Computer Company Limited academic excellence award in the Diploma in Information and Communications Technology - Mar 2007