Karn Heavey

Karn Heavey

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location of Karn HeaveyHawke's Bay, New Zealand

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  • Timeline

  • About me

    Systems Support Team Leader at Eastern Institute of Technology (EIT)

  • Education

    • Havelock North High School

      2002 - 2006
    • Massey University

      2010 - 2011
      Postgraduate Diploma in Business and Administration (Business Information Systems) Information Systems

      Advanced Project Management, Advanced IT Management, Advanced Strategic Management, Research Methods in Business

    • Victoria University of Wellington

      2011 - 2014
      Master of Information Studies Library Science

      Electronic publishing, digital technologies, digital curation, information architecture for the web, information management.

    • Eastern Institute of Technology

      2007 - 2007
      Diploma in Information and Communications Technology(Level 5) Information Technology
    • Eastern Institute of Technology

      2008 - 2009
      Bachelor of Computing Systems Information Technology
  • Experience

    • Eastern Institute of Technology

      Jul 2011 - now

      • Manage technical upgrades, testing and support to MyEIT, the EIT student portal.• Manage online student communications and upgrades.• Manage technical upgrades and changes to Library & Learning Services website.• Manage customisation, upgrades of SharePoint Library Team Site • Administrator for the Quality Management System.• Liaise with IT Services staff for upgrades, technical support and projects• Regularly update various technical and user documentation.• Liaised with students and staff and assisted with various information needs.• Supervision of Bachelor of Computing Systems helpdesk students.• Liaison Librarian for School of Trades and Technology. Show less

      • Systems Support Team Leader - Acting

        Jan 2023 - now
      • Technical Project Leader

        Jun 2016 - now
      • Assistant Librarian - Electronic Services

        May 2014 - Jun 2016
      • Electronic Services Technician

        Jan 2012 - May 2014
      • Library Technology Assistant

        Jul 2011 - Dec 2011
  • Licenses & Certifications

    • New Zealand Certificate in Business (First Line Management) (Level 4)

      ECampus NZ
      Dec 2022
      View certificate certificate
    • BCS Foundation Certificate in Business Analysis V4.0

      BCS, The Chartered Institute for IT
      Sept 2022
    • Certified Associate in Project Management (CAPM)

      Project Management Institute
      Nov 2020
      View certificate certificate
  • Honors & Awards

    • Awarded to Karn Heavey
      Information Management Services Limited (IMS) academic excellence award for Bachelor of Computing Systems - Mar 2009
    • Awarded to Karn Heavey
      Cyclone Computer Company Limited academic excellence award in the Diploma in Information and Communications Technology - Mar 2007