Nick Stineman

Experience

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  Aegon Asset Management

  May 2006 - May 2014

  Defined/Utilized system/user requirements to design, develop, document, test and implement data models, database architecture, and DBMS/BI solutions supporting vendor system extensions, modeling, risk analysis, valuation, accounting, billing and other crucial business functions. Lead efforts & initiatives to improve overall departmental efficiency & implement standards to be utilized in driving down departmental reactiveness & maintainability costs. Lead various teams from idea through implementation of multiple .NET solutions that drove down the Total Cost of Ownership of several legacy applications.Supported both team and individual development projects to deliver secure, robust and scalable DBMS/BI solutions that helped improve efficiency, information security, data integrity and customer satisfaction.Collaborated with team members & customers to reduce on-call intervention rates from 60-80% to less than 10%. Reduction targets covered the spectrum of supported technologies. Architected & implemented several .NET solutions for both desktop & web that consolidated multiple applications & achieved a significantly lower TCO. Show less Provided technical leadership and subject matter expertise to several departmental initiatives including frequently leading the architecture review board, consulting on solution architecture as well as providing direct technical contributions to several .NET, Information, and BI Stack Solutions. Worked with teams of various size and experience levels implementing both windows & web solutions of various size and complexity. Assisted team leads and senior leadership with projection analysis and estimations and established repeatable and reusable MVC and MVVM patterns that would allow for further adoption of CI/CD principles. Show less Assisted with numerous efforts associated with the continuous consumption of transformation of data into the departmental data warehouse. Worked with teammates to decrease overall nightly processing cycle times as much as possible as well as increase overall efficiency when interacting with the various Oracle & SQL databases. Assisted and sometimes was a lead resource on .NET solution improvements with a focus on process improvement, ease of use, and scalability. Assisted on several new project implementations using C#, ASP.NET, SQL, Oracle, Javascript, SOA, and a number of other technologies based upon the project needs. Show less

  • Lead Programmer Analyst (.NET)

    May 2006 - May 2014

  • Top Technical Specialist Programmer Analyst (Architecture / .NET)

    May 2006 - May 2014

  • Senior Programmer Analyst (.NET)

    May 2006 - May 2014
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  Aegon

  May 2014 - Apr 2022

  Worked with an internal team of 10-12 core team members and a selected vendor to complete the initial ServiceNow Implementation which included an updated Service Portal, ITSM, CMDB/Discovery, ITAM, APM, and initial efforts associated to service mapping. Worked with numerous other developers, SMEs, and architects to ensure module implementation, instance management, code elevation, authorization and security protocols (among other components) were scalable, met all requirements, and aligned with industry best practices. Frequently chaired the CMDB Review Board discussing class expansion and alignment with the CSDM. Provided insight on various instance architecture discussions as well as contributions to processes associated with ITSM that closer aligned our teams to defined ITIL standards. Provided a developmental, technical lead, and architectural role to team members for a variety of topics from administration/configuration to scripting, service management and HAM/SAM best practices. Show less Led a cross functional agile team of developers & analysts in the implementation of the company's updated vision for service request management using a combination of proprietary software and bespoke .NET and scripted solutions. Provided a core contribution to resource planning, budgeting, roadmap, product ownership & enterprise objectives. Served as the primary architectural & technical resource for both the project & the department driving strong enterprise standards & solution principles. Worked with team members to establish a new portal and service request management framework from a production redirection to implementation in just under 6 months while ensuring proper architectural brick and mortar was in place for continued growth. Worked with L2/L3 team leads to ensure a smooth transition of request usage both by customers and by technicians allowing for greater ease of use associated to ticket closure, troubleshooting, and prioritization of continuous improvements. Frequently served in both an analytical and product ownership role while working with various team leads, service & client managers, and leadership to establish and algorithm for prioritization that would drive consistency. Often contributed in a consultation capacity to leadership and the executive sponsorship committee offering recommendations and reporting on topics ranging from project planning, goal & objective definition, budget, and enterprise automation strategies and best practices. Established integration with the CMDB as well as the ability to create incidents and changes both manually and automatically from the SRM system. Show less

  • Technical Lead / Architect (ServiceNow)

    May 2014 - Apr 2022

  • Team Lead/Lead IT Consultant (Service Request Management)

    May 2014 - Apr 2022
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  Kinetic Data

  Apr 2022 - May 2023

  Delivery Team Lead

  Worked with delivery and operations team members to define, monitor, and ensure there is a framework allowing for continued opportunity for success within professional and managed service delivery. This included but was not limited to the implementation of a spiral SLDC Delivery Model, adoption of various agile principles, establishment of standard ITIL definitions outlining differences between service disruption, managed service delivery, support, and professional services. Worked with the operations lead to establish stronger project management methodologies that will ensure more predictable and continuous delivery estimates. Worked with the technical lead on various projects in both a solution architecture and technical contributor capacity when needed. Show less

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  NetImpact Strategies Inc.

  Jul 2024 - now

  Senior ServiceNow Developer