Ben Rudkin MCIRO

Experience

• 

  Network Rail

  Oct 2009 - Mar 2019

  Duty Strategic Commander for the railway across South West London, Surrey, Hampshire & Dorset. Seconded to post to set up the model of duty-strategic command for Network Rail Wessex Region. Challenged current decision-making practices and perceived norms with a real-world physics approachCreated and evolved a brand new role, in order to set up a model which delivered local-stakeholder priorities and the needs of route customersStakeholder and business case management throughout setting up a new role Show less Leading an organisation of circa 200 (direct & indirect) (and up to 400 at points), £eight-figure yearly budget, requiring detailed resource planning across multi-site multi-disciplinary teams. Strategic leadership of the Wessex inner operations organisationOperational accountability for one of the busiest areas on UK railway, including ensuring management teams deliver robust resourcing of operationally critical roles to ensure business resilienceDeveloped effective trade union relationships at Local Council level Reorganization of the response organization which implemented the first combined Police-Rail response Delivered continuous improvement projects (utilizing LEAN methodology)Team-building and development of an operational leadership teamLeading development of the Industrial action contingency plan for Wessex operations in 2015 and 2017Delivery of local and regional performance & safety initiatives - including national standards changes Show less Direct line management of a team of 33 reports, responsible for the effective delivery of signalling operations in the "Windsor lines" between Waterloo & Reading - including effective resource planning of workforce during the start of a major transformation program.Leading local performance improvement initiatives and joint-working programs with infrastructure maintenance team. £Multi-million budget.Lead investigator on a number of significant railway safety incidents - focusing on ensuring effective learning undertaken post-event. Show less

  • Lead Route Control Manager

    Jan 2018 - Mar 2019

  • Incident Officer

    May 2017 - Dec 2017

  • Operations Manager

    Jun 2014 - Jun 2017

  • Local Operations Manager

    May 2013 - Jun 2014

  • Shift Signaller Manager

    Nov 2012 - May 2013

  • Mobile Operations Manager

    Sept 2010 - Nov 2012

  • Management Graduate

    Oct 2009 - Sept 2010
• 

  Southeastern Railway

  Mar 2019 - Jan 2024

  Head of Service Delivery

  Leading on the day-to-day train service and passenger information delivery for Southeastern Railway, a service of over 2000 trains a day and circa 600,000 passengers (*pre-covid) and a control room consisting of a diverse team of controllers spread over several distinct disciplines including incident management, train service management, information delivery & roster and crew management. Working closely in partnership with the infrastructure provider and other key stakeholders to ensure that delivery of our service on the day is to plan and our passengers can complete safe, well-informed journeys. Regularly interface at all levels of the business from front-line to board. Show less

• 

  Network Rail

  Sept 2023 - Jan 2024

  Joint-Head of Control (interim)

  Leading the joint-Network Rail & Southeastern Control - interim appointment to set up the control ready for an alliance future model & appointment of a Joint-Network Delivery Director.

• 

  Resonate

  Jan 2024 - now

  Operations Director