Ben Rudkin MCIRO

Ben Rudkin MCIRO

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location of Ben Rudkin MCIROLondon, England, United Kingdom

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  • Timeline

  • About me

    Operations Director at Resonate

  • Education

    • The University of Sheffield

      2005 - 2008
      Bachelor’s Degree Economics
  • Experience

    • Network Rail

      Oct 2009 - Mar 2019

      Duty Strategic Commander for the railway across South West London, Surrey, Hampshire & Dorset. Seconded to post to set up the model of duty-strategic command for Network Rail Wessex Region. Challenged current decision-making practices and perceived norms with a real-world physics approachCreated and evolved a brand new role, in order to set up a model which delivered local-stakeholder priorities and the needs of route customersStakeholder and business case management throughout setting up a new role Show less Leading an organisation of circa 200 (direct & indirect) (and up to 400 at points), £eight-figure yearly budget, requiring detailed resource planning across multi-site multi-disciplinary teams. Strategic leadership of the Wessex inner operations organisationOperational accountability for one of the busiest areas on UK railway, including ensuring management teams deliver robust resourcing of operationally critical roles to ensure business resilienceDeveloped effective trade union relationships at Local Council level Reorganization of the response organization which implemented the first combined Police-Rail response Delivered continuous improvement projects (utilizing LEAN methodology)Team-building and development of an operational leadership teamLeading development of the Industrial action contingency plan for Wessex operations in 2015 and 2017Delivery of local and regional performance & safety initiatives - including national standards changes Show less Direct line management of a team of 33 reports, responsible for the effective delivery of signalling operations in the "Windsor lines" between Waterloo & Reading - including effective resource planning of workforce during the start of a major transformation program.Leading local performance improvement initiatives and joint-working programs with infrastructure maintenance team. £Multi-million budget.Lead investigator on a number of significant railway safety incidents - focusing on ensuring effective learning undertaken post-event. Show less

      • Lead Route Control Manager

        Jan 2018 - Mar 2019
      • Incident Officer

        May 2017 - Dec 2017
      • Operations Manager

        Jun 2014 - Jun 2017
      • Local Operations Manager

        May 2013 - Jun 2014
      • Shift Signaller Manager

        Nov 2012 - May 2013
      • Mobile Operations Manager

        Sept 2010 - Nov 2012
      • Management Graduate

        Oct 2009 - Sept 2010
    • Southeastern Railway

      Mar 2019 - Jan 2024
      Head of Service Delivery

      Leading on the day-to-day train service and passenger information delivery for Southeastern Railway, a service of over 2000 trains a day and circa 600,000 passengers (*pre-covid) and a control room consisting of a diverse team of controllers spread over several distinct disciplines including incident management, train service management, information delivery & roster and crew management. Working closely in partnership with the infrastructure provider and other key stakeholders to ensure that delivery of our service on the day is to plan and our passengers can complete safe, well-informed journeys. Regularly interface at all levels of the business from front-line to board. Show less

    • Network Rail

      Sept 2023 - Jan 2024
      Joint-Head of Control (interim)

      Leading the joint-Network Rail & Southeastern Control - interim appointment to set up the control ready for an alliance future model & appointment of a Joint-Network Delivery Director.

    • Resonate

      Jan 2024 - now
      Operations Director
  • Licenses & Certifications

    • National general certificate in occupational health and safety

      NEBOSH
      Apr 2016
  • Honors & Awards

    • Awarded to Ben Rudkin MCIRO
      Area Commander's Commendation British Transport Police Dec 2011 For 'bravery, confidence and professionalism' in the prevention of a fatality at Reading West station during December 2011