Benjy Carpenter

Experience

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  Rogers-American

  Jun 1988 - Apr 1995

  Director of IT

  - Director of IT Managing MIS department for a $2 Billion food broker with over 2500 employees. Responsible for $2.5 Million budget..Responsible for budgeting, managing daily operations, Call Center/Help Desk, EDI (7,000+ transactions per week), software development, ABC (Activity Based Costing), Replenishment software, LAN's & WAN's, outsourcing relationships, data center, PBX, voice mail, training center and personnel, telephony, disaster recovery and management of 18 IT Professionals. Positioned company IT infrastructure and staff from a 70-employee firm to 2,000+ employee organization. Managed IT employees in 6 remote offices in 5 states.Developed an IVR for 500+ retail employees to enter an activity based cost system for tracking time and product handling, productivity and profitability.Consolidated over 22 locations and 16 companies through acquisitions. Responsible for evaluating the assets and resources with the CFO on due-diligence reviews before the actual company buyouts. Merged infrastructures, managed training and created data warehouses after purchase.Responsible for defining the requirements and procurement of PC's, printers, midrange platforms, servers, hardware upgrades, PBX, voice mail, phones, telecommunications, and all software. Show less

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  Axiom Information Services, Inc

  Jan 1995 - Feb 1999

  Executive Vice President

  Co Founder of this services firm, which included consulting, outsourcing, software development, technical services, Call center/help desk and telecommunications. Grew firm from 2 to 48 employees with offices in Charlotte NC, Greenville SC and Atlanta GA. Major industries include healthcare, food and beverage, insurance, distribution and warehousing, services, and engineering. Axiom had offices in Charlotte; servicing customers in 23 states. Helped managed $4.0 million budget.Managed Software Development Division. Project manager from short to long-term projects, EDI projects, web development projects, data manipulation and data warehousing.Large software projects included healthcare collections & credit card system, patient collection system for several hospitals, Bad-debt year end processing for several hospitals, food brokerage systems, warehouse and distribution management system, system to analyze and collect power processing plants in 8 countries.Help manage Technology Division including Voice/Data Cabling, Network/WAN, PBX/Voice/T1 Services. Manage the Consulting & Managed Services Division, which includes Help Desk Services, Managed Desktop/Network Services, Managed Frame Relay, & IS Outsourcing ServicesOther responsibilities included business development, project management, hiring of all employees, client satisfaction, contracts and negotiation, service level agreements, 401-K administration & financial duties. Negotiated all SLA, RFP's with all vendors on service and pricing. Wrote outsourcing, network services, help desk, and software development contracts with our lawyers for Axiom services to the customer. Negotiated office & equipment leases. Managed the procurement process for our customers.Wrote, managed, and maintained strategic and operational plans, disaster avoidance, compliance and security for our customers. Show less

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  Non-Profit Administrators

  Mar 1995 - now

  Owner-on-going projects

  Non-Profit Organization that helps other non-profits and churches with administration, human resources, IT, financials and management as well as volunteer work.Director - Lead the efforts of organizations with the “business” areas so they can focus on their mission.• Grant writing and 501(c)3 licensing, worked at Samaritans Purse for last 4 years during Seasonal months.• Perform data analysis, data entry, training and data flow.• Install and maintain software, hardware and telecom systems as well as procurement.• Volunteer on small jobs, events, fund-raising and Board of Directors for several organizations. Show less

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  Public Consulting Group, Inc

  Feb 1999 - Apr 2001

  VP of IT

  - Director of IT Government & Healthcare Consulting Company in 33 states. Interact with state and federal governments, health care organizations and insurance companies. Managed (2) IBM Mainframe programming departments in Cobol/M. Managed production control, web development and design, PC development, EDI, and Network Administration employees. Groups are located in Boston, Pittsburgh, Atlanta, Charlotte, and Tallahassee.Managed Medicaid/Medicare billing and recoupment processes for 11 statesDeveloped strategic and operational strategies and involved in Government contract proposals.Eliminated over $360,000 in payroll and operational costs in the first two months of hiring date by converting or eliminating 21 contract positions in first two months.Wrote first Compliance, Operations, Production Control, Security, Disaster Avoidance and Billings Manuals for the corporation. I also was involved in the HIPAA initiative committee. Merged 3 IT departments into one.Helped converge EDI from flat files, excel, X.12, MS Access to mainframe and other HTML, MS Acess, FoxPro, Gentran conversions. Show less

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  Exide Technologies/Batteries

  Apr 2007 - Jan 2008

  District Operations Manager

  Lead all western NC-SC operations, inventory and distribution, warehouse and driver personnel.Manage and lead JDE Edwards AS/400 operations, AP, AR, payroll, and HR functions.Manage all P&L, costs analysis, scheduling, telemarketing, sales, order entry and invoicing.Calculate reporting analysis and respond accordingly to corporate for operations.Recommend variations in systems, warehouse tools/racks/conveyors, GPS for drivers, all vendors.Work with HR, property management, marketing and sales and contract negotiations. Show less

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  DSD Medical Distribution

  Jan 2008 - Dec 2010

  Chief Information Officer / HR Director / Sales Manager

  Lead IT, HR, Administration strategically and operationally. Strategic and operational direction in the areas of inventory, distribution, customer support and sales.• EDI – Implemented Soft-Aid Medical Systems and Emdeon Clearing House with integration into the accounting software using HCFA 837,835 version 4010 with updates to 5010 in 2010.• Researched, installed, implemented and project leader for CRM (Customer Relationship Mgmt) that entailed software, policies and procedures with financial reporting and sales.• Implemented and trained executive management on a reporting system for financial and sales. Trained them on data analysis, implemented daily reports via e-mail.• Implemented a budgeting and forecasting model, analysis and reporting system for sales and P&L. Show less

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  US Census Bureau

  Jan 2008 - Aug 2008

  Project Manager

  Contract Work for 8 monthsOne of 16 managers that will install 434 sites before the census in 2010. Manage cabling, IT contractors, census personnel, logistics on all IT/Data equipment. I also have Federal Security Clearance. This was a short-term contract from June through December 2008 and will start back in July 2009 but I needed FT

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  Food Lion

  Mar 2013 - Nov 2013

  Store Manager

  Leader of ~80+ employees, customer service, inventory, sales, community service, pricing, merchandising, P&L with departments of grocery, market, pharmacy, produce, HBC, deli, center store, scheduling, supply chain.

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  Axiom Business & Property Services, LLC

  Jan 2017 - now

  Owner

  AXIOMBPS.COM >> Exceeding Expectations, Managing Properties and Business Services with Excellence and Truth as defined by "Axiom". We offer personalized solutions that are tailored to the unique needs and requirements of each client.Axiom offers a comprehensive range of services to meet your accounting system requirements, spanning from general to activity-based costing, along with our outsourcing services. Our extensive expertise in activity-based costing allows us to analyze all your expenditures, applying them to customer accounts and beyond. We can break down costs by service, categories, divisions, departments, and more, providing insights into profitability and the value of each customer's allocated time.Our outsourcing solutions come in various types and sizes, allowing you to concentrate on your core operations while we manage daily tasks. This relieves you of concerns about office space, tools, HR issues, and other expenses. You can leverage our resources for seasonal expansions, such as additional personnel for summer landscaping needs or when extra help is required for remodeling projects. Show less

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  Wilson Collision Centers

  Jan 2019 - Dec 2021

  Accountant/Office Manager/Operations

  Accountant (multiple companies), human resources, customer service, project/production control, payroll, financial analyst and manage all company resources for vehicle repair shop. This includes monitoring production control, estimates, supplements, parts ordering/returns with CCC One software and OpsTrax. Handle all IT hardware, software and infrastructure. Create and maintain all SOP's, policies and procedures as well as I-Car and any certifications. EDI from LKQ converted from Excel/Access to Quickbooks with 850, 810. Show less

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  McKee Services Inc

  Jan 2022 - Dec 2022

  Accountant/Office Manager/Operations

  Accountant (Quickbooks)and office manager of local HVAC company with 80% commercial accounts. Responsible for all accounting functions, full HR and payroll as well as operations with field routing. Other duties include project management and cost accounting/activity-based accounting with AIA billing, collections, legal, insurance, safety, fleet management, CRM, ServiceTitan sourcing and purchasing, hazardous materials, and other tasks.

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  Associa

  Jan 2023 - now

  Community Manager

  2023 helped manage for 5K+ residents, inspections, IT Manager. M-100 certified. Manage service/requests in Salesforce, Rent Manager, facilities, landscaping, HOA payments and collections, communications, 170+ clubs and interest groups, vendors, full accounting. Participate in BOD meetings and staff meetings, architectural control, governance, SOP's, budgets, supervisor help/service desk, sourcing approval, all communications, security systems, and AV/IT areas. In 2024, managed 8 HOAs with 6K+ residents, 3K+ units, 12 inspections/month, all maintenance, personal, and ARC requests, vendors, facilities, BOD, P&L, landscaping, with all duties of 2023 individually. Show less