Subish Nair, CISM, ECSA

Experience

• 

  Maruti Intelli Mech

  May 2007 - Dec 2011

  Office Administrator

  • Developed and established regular system backups and recovery procedures.• Generated and delivered detailed business correspondence using MS office.• Promptly responded to email and mail requests for data and quotations.

• 

  S Raja Export Pvt. Ltd.

  Jan 2012 - May 2013

  Asst. Manager

  • Orchestrated and completed comprehensive system backups and recovery procedures, ensuring compliance with all SOPs to ensure system security.• Created, monitored, and maintained databases for potential clients overseas.• Upgraded and expanded network systems and their components.• Communicate regularly with clients in the overseas market in order to fully understand their business requirements.• Prospect and generate fresh new leads in order to expand the business market area.

• 

  Texas A&M University-San Antonio

  Sept 2015 - May 2016

  Jaguar Ambassador

  Jaguar Ambassadors promote the vision, mission, and values of Texas A&M University-San Antonio.• Assisted in development of establishing new university traditional in coordination with Student activities.• Reviewed and appraised previous data collection with the goal of implementing streamlined business processes.• Collaborated with the admissions department on forming and implementing prerequisites for undergraduate and graduate students.• Organized and conducted tours for prospective students and university special guests as well as answered general questions regarding the university.• Served on university committees and functioned as an active member of the Student Leadership Committee. Show less

• 

  STAR WHOLESALE SAN ANTONIO

  Aug 2016 - Mar 2020

  Information Technology System Administrator

  • Deliver expert systems administration support for Windows server 2008 and 2012 R2 systems, including server and workstation upgrades, backup and disaster recovery monitoring, user account setup, and security administration.• Spearhead the change management project in order to enable the organization to streamline processes and ensure that business targets are achieved.• Conduct all tasks related to security, risk, and compliance across the organization in order to increase productivity and eliminate operational vulnerabilities; deliver comprehensive reporting and operational analysis; engage in researching, planning, and implementing new tool features to make security tools more effective.• Employ control and authorization over all information security, auditing, compliance, and security management practices in regards to tools, processes, and staff.• Originate, design, and establish a warehouse management system utilizing in-house managed software, ultimately enabling accurate tracking of inventory.• Employ RF based long-range scanners to automate all critical processes within logistics, from receipt of goods, stocking, picking, dispatching, and inventory control throughout a continuous project.• Finalize all project phases containing eCommerce transactions with the on-line web retailing (B2C) and EDI capabilities across key B2B agencies.• Designed and launched an MIS Business Intelligence Project with the goal of establishing an effective management tool which facilitates the executive decision-making process by enabling powerful data and trend analysis, applying an enterprise-wide Data warehouse. • This project utilized the Microsoft SQL Server Data Warehouse capabilities with the deployment of a web-based business intelligence tool through Microsoft’s Power BI tool.• Accountable for diverse operational activities, including an innovative network strategy for all locations consisting of types and quantities of equipment. Show less

• 

  SOUTH TEXAS MERCHANTS ASSOCIATION

  Mar 2020 - now

  As the Senior Information Technology System Analyst and the IT Project Manager, I supervise a 15-man team and manage stakeholder engagements during business analysis, project scope development, and schedule/milestone management to effectively mobilize, monitor, and advance progress for STMA’s technical development and integration initiatives.I actively streamline, cost-optimize, and meet established requirements by negotiating optimal prices with vendors, improving workflows, driving collaborative communication, and maximizing client engagement. Notable Projects: - Organized roadmap, facilitated quality controls, and mitigated risks to accomplish large-scale rollout of mission-critical technical infrastructures: STMA’s Electronic Data Interchange (EDI) and Customer Relationship Management (CRM) Systems. Supervised secure and time-efficient outward integration to partner systems, including Coke, PepsiCo, and Red Bull. - Completed build-out and delivery of a proprietary Enterprise CRM system to STMA and members/partners. This CRM System streamlined the sales process, grew membership figures, and improved member compliance with STMA policies. - Delivered STMA Wholesale E-Commerce Mobile App, fulfilling and exceeding primary expectations, including 40% sales growth and online expansion through energized active mobile engagements. - Introduced a cloud-based signage system enabling efficient control of tailored content and advertisements on display assets in STMA-partnered retail stores and public places, stimulating a 40% revenue increase. Show less • Deliver expert systems administration support for Windows server 2008 and 2012 R2 systems,including server and workstation upgrades, backup and disaster recovery monitoring, user accountsetup, and security administration.• Direct, oversee, and prioritize numerous systems development projects.• Design, optimize, and follow-through on all software projects, including new software development for STMA wholesale e-commerce website, eCommerce mobile app• Spearhead the change management project in order to enable the organization to streamlineprocesses and ensure that business targets are achieved.• Conduct all tasks related to security, risk, and compliance across the organization in order to increaseproductivity and eliminate operational vulnerabilities; deliver comprehensive reporting and operationalanalysis; engage in researching, planning, and implementing new tool features to make security toolsmore effective.• Employ control and authorization overall information security, auditing, compliance, and securitymanagement practices in regards to tools, processes, and staff.• Originate, design, and establish a warehouse management system utilizing in-house managedsoftware, ultimately enabling accurate tracking of inventory.• Employ RF-based long-range scanners to automate all critical processes within logistics, from receiptof goods, stocking, picking, dispatching, and inventory control throughout a continuous project.• Define and delineate the strategic web and eCommerce strategy for the group to empower the transitionto internet-based business dealings with all major trading partners, including principals andcustomers.• Finalize all project phases containing eCommerce transactions with the on-line web retailing (B2C)and EDI capabilities across key B2B agencies. Show less

  • Sr. IT SYSTEM ANALYST | IT PROJECT MANAGER

    May 2022 - now

  • Senior Information Technology System Administrator

    Mar 2020 - Apr 2022