Julia Arjantsev

Experience

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  URSA Bank

  Jan 2008 - May 2010

  Credit Cards Operations Manager

  The second largest privately owned bank in Russia.Managed daily activities for the company's credit card operation department. Designed and implemented credit card operations policies and procedures and recommended changes to increase efficiency. Ensured that credit card operations adhere to the organization's financial and business strategies.- Established customer relationships;- Created customer databases;- Implemented social research for the company by interviewing customers over phone;- Deal with customers’ requests and queries over phone and in person to address their questions. Show less

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  World Bank Group

  Dec 2010 - now

  Survey Data Analyst at Poverty Global Practice

  - Analyze survey results to support data-driven decision-making across all team efforts.- Documenting research and impact evaluation micro data according to the Data Documentation Initiative (DDI) metadata standard, using the IHSN Metadata Editor Software;- Monitor and update Regional Household Datasets and create indicators and visualizations of the regional harmonized databases (i.e. ECAPOV, ECALAB, EU-SILC and others).- Quality assurance monitoring for the World Bank Microdata Library Catalogs.- Quality assessment of the metadata and microdata (STATA software); Show less

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  The Organisation for Economic Co-operation and Development - OECD

  Apr 2013 - Dec 2013

  Microdata Documentation Consultant

  Assisted the International Household Survey Network (IHSN) Secretariat in cataloguing of all survey’s aspects - datasets, questionnaires, methodology, implementation, data editing, access policy and final reports - using Nesstar Publisher software.The edited studies are published in external (http://microdata.worldbank.org) and internal World Bank microdata libraries.